Family Advocate

Family Advocate Rochester, NY ( u2022 RESTORE Job Type Full-time Description Family AdvocateRochester, NY Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health care and education that empowers individuals and families. With respect. Without judgment.No matter what. In support of PPCWNYu2019s mission, the Family Advocate provides support to families and child victims of sexual and physical abuse, including crisis intervention, follow-up counseling, advocacy, and referral services. This position will work collaboratively with community agencies to reduce systemic trauma to children and their families, and to advocate for successful case resolutions for children and to provide support/guidance to non-offending significant others. The home office for this position is mainly in Rochester but travel to all five counties is possible when on call. Essential Functions + 30% Provides crisis intervention and short-term counseling to primary and secondary child victims of sexual and child abuse and their families, in person and/or by phone + 25% Screens and coordinates incoming cases including introductions to Bivona Child Advocacy Center (BCAC) staff, reviewing procedures, and assistance completing forms + 25% Works collaboratively with community agencies to reduce systemic trauma to children and their families, to advocate for successful case resolutions for children, and to provide support/guidance to non-offending significant others + 15% Supports, advocates, and accompanies survivors and significant others during medical/forensic interviews, police and/or court proceedings + 5% Makes mandated child abuse reports to the local/state registry as appropriate + Stays current on issues through training and reading topics relevant to Child Sexual Abuse Other Accountability Activities + Monitors case progress with Child Protective Services (CPS), law enforcement, and DAu2019s office + Ensures proper documentation for all client/case records + Participates in BCAC team meetings, case review, and fatality review as necessary + Signs up for On Call shifts at a minimum of two shifts per month including one weeknight and one weekend 24-hour shift on a rotating basis with all staff, including holidays + Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs. + Performs other duties as assigned Requirements Qualifications Applicants must possess the following qualifications (or equivalent combination of education and experience): Education + Bacheloru2019s degree in Human Services, Health, Criminal Justice, or a related field Experience + 2 years of experience in a case management, victim advocacy, or counseling role Knowledge, Skills, & Abilities + Must be very organized with ability to handle multiple priorities + Must be able to think critically while under stress + Must have well-developed advocacy skills and a commitment to being victim focused + Must have excellent communication skills (verbal and written) + Must be able to work a flexible schedule with ability to travel to multiple sites when needed + Planned Parenthood seeks candidates who are proficient in two or more languages Working Conditions + Standard office environment + May experience visual fatigue working at computer with potential extended periods of sitting + Well-lit/ventilated Physical Requirements + Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation + Ability to travel to all agency locations as assigned Work Schedule This is a full-time, 40 hour a week, position; regular schedule will be Monday u2013 Friday with occasional evenings and weekends. Benefits & Compensation At PPCWNY, we are committed to equitable compensation practices and transparency. In alignment with these efforts, the pay for this position ranges from $20.71 to $24.05/hour. Actual compensation will be determined by experience and other factors permitted by law. In addition to competitive compensation, PPCWNY offers an extensive benefits package with generous Paid Time Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, 401(k) with match, and much more Planned Parenthood of Central and Western New York is an equal opportunity employer. Salary Description $20.71 to $24.05 per hour

Created: 2026-03-30