Lead Program and Portfolio Manager

This position is responsible and accountable for the coordinated project management for multiple AI initiatives for Claims and Legal, aligned to the Claims & Legal Roadmap within the Shared Foundations Portfolio. This role provides day-to-day project management support including project planning, delivery cadence facilitation, dependency coordination, risk/issue tracking, and stakeholder communications. The Lead Program & Portfolio Manager maintains accurate reporting and initiative tracking across Confluence, this position reports to the Sr. Manager, Project Management, Claims Planning, Process, and System Department. Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary _Compensation may vary based on the job level and your geographic work location._ _Relocation support is offered for eligible candidates._ Primary Accountabilities u2022 Ensures regular business alignment and prioritization of demand with resource and budgetary capacity. Collaborates with cross functional teams. Periodically reviews status of projects and makes adjustments as necessary. u2022 Establishes, maintains, and provides management reporting using appropriate metrics. u2022 Ensures effective communication with project sponsors, project managers, functional and resource managers, and other stakeholders. u2022 Engages key stakeholders to evaluate proposed and ongoing projects based on value, risk, effort, cost and strategic alignment. u2022 Provides formal training and support for project and portfolio management. u2022 Develops and maintains governance tools, templates, guidelines, procedures and processes u2022 Leads with influence and expertise. u2022 Actively contributes to division or department leadership team. u2022 Communicates and supports organization mission, vision, values, policies, and practices. Specialized Knowledge and Skills Requirements u2022 Demonstrated experience providing customer-driven solutions, support or service. u2022 Extensive experience with project/program and portfolio management tools, methods and practices. u2022 Demonstrated experience effectively communicating with senior leaders u2022 Demonstrated experience with budget, metrics and other operational analyses. u2022 Solid knowledge and understanding of operational and strategic planning. Licenses u2022 Not applicable. Travel Requirements u2022 Up to 10%. Physical Requirements u2022 Work that primarily involves sitting/standing. Working Conditions u2022 Not applicable. Additional Information + Offer to selected candidate will be made contingent on the results of applicable background checks + Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions + Sponsorship will not be considered for this position unless specified in the posting Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role. We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email to request a reasonable accommodation. #LI-SK1

Created: 2026-03-30