Vice President, Commercial Operations

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industryu2019s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Vice President of Commercial Operations will lead R1u2019s Commercial Systems, Enablement, and RFP functions, operating as a shared service across all Commercial and clientu2011facing teams. Reporting directly to the Chief Commercial Officer, this role serves as a strategic connector across Sales, Marketing, Client Experience, Product, Finance, and executive leadership. This leader will own the strategy, execution, and optimization of Commercial enablement infrastructureu2014including Salesforce (CRM), Conga (contract and legal workflows), and Definitive Healthcare (account intelligence)u2014to drive sales productivity, operational efficiency, and scalable growth. The VP will inherit an established operations organization and will be responsible for strengthening integration with adjacent teams, streamlining processes, and elevating Commercial execution. In addition, this role will support senior leadership initiatives including product integration, competitive and market analysis, M&A diligence and integration, and executiveu2011level reporting. The ideal candidate brings experience leading sales and/or operations teams in clientu2011facing environments and has operated within growthu2011oriented organizations where execution, prioritization, and adaptability are critical. This leader is highly organized, detailu2011oriented, and comfortable managing multiple initiatives simultaneously while supporting a highu2011performing Commercial organization. They are a collaborative team player who is willing to take ownership, proactively initiate highu2011visibility strategic priorities, and drive outcomes across crossu2011functional partners. Key Responsibilities Commercial Enablement & Operations + Own the strategy, planning, execution, and ongoing optimization of Commercial Operations and enablement functions + Drive adoption, effectiveness, and integration of Commercial systems and tools (Salesforce, Conga, Definitive Healthcare) + Identifyprocess improvement opportunities that increase efficiency, clarity, and sales productivity across Commercial teams + Maintain clear, consistent process documentation to support scale and repeatability Leadership & Team Development + Lead, develop, and scale a highu2011performing Commercial Operations organization + Recruit, hire, coach, and promote talent while fostering a supportive, resultsu2011oriented culture + Provide clear direction, prioritization, and accountability across multiple direct reports Strategic Partnership & Crossu2011Functional Collaboration + Serve as a trusted strategic partner to the Chief Commercial Officer and senior leadership team + Collaborate closely with Sales, Marketing, Client Experience, Product, Finance, and Commercial Ops partners + Support executive initiatives including product development and integration, competitive intelligence, M&Adiligenceand postu2011merger integration Governance, Reporting & Vendor Management + Manage thirdu2011party vendor relationships, budgets, and contracts + Develop executiveu2011level reporting, dashboards, and presentations that support decisionu2011making + Balance dayu2011tou2011day operational execution with longu2011term strategic initiatives Required Qualifications + Bacheloru2019s degree in Business, Marketing, or a related field + 10+ years of experience across Commercial, Sales, Marketing, Operations, or Account Management functions + Demonstrated experience leading and developing teams in a collaborative, highu2011performance environment + Handsu2011on experience with CRM platforms (Salesforce strongly preferred) + Strong technicalproficiency, including Excel and PowerPoint + Proven ability to manage competing priorities while driving longu2011term initiatives + Excellent written, verbal, organizational, analytical, and problemu2011solving skills Preferred Qualifications + Advanced degree or relevant certifications in business, leadership, or industry + Experienceoperatingwithin a growthu2011oriented or salesu2011driven organization + Background in Commercial enablement, revenue operations, or sharedu2011services models For this US-based position, the base pay range is $202,914.50 - $264,085.82 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving u2014 and itu2019s up to us to use our shared expertise to find new solutions that can keep up. On our growing team youu2019ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team u2014 including offering a competitive benefits package. ( R1 RCM Inc. (u201cthe Companyu201d) is dedicated to the fundamentals of equal employment opportunity. The Companyu2019s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any personu2019s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (Consent Notice.pdf) To learn more, visit: Visit us on Facebook ( R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: .

Created: 2026-03-30