Business Operations & Accounting Specialist

Business Operations & Accounting SpecialistSummary of Position:RealFood is a premier hospitality strategy and design firm that is part of the Troon family of brands. The Northeast Regional Office in Newton, MA is home to our close-knit, experienced, and dedicated team though our work takes us across the country and even abroad at times.The Business Operations & Accounting Specialist is a position that will allow you to be involved in many facets of RealFood and Troon businesses and take on a variety of projects and tasks. You will be an integral part of both the local and corporate teams-interacting with employees, clients, prospects, and partners-and will support both internal and external company initiatives. In addition, this role manages billing and accounts receivable functions and serves as a key liaison between RealFood and Corporate Finance team, ensuring accurate, timely financial processes and effective communication across the organization.Pay Range: $70,000 - $75,000 BOEResponsibilities:I. Accounting SupportProcess internal billing, submit reports to Corporate Accounting, and reconcile internal and corporate records to ensure accuracy and alignment.Serve as the primary liaison between RealFood and Corporate Accounting to ensure timely, accurate, and consistent financial reportingMonitor outstanding accounts, support collections activities, and respond to client inquiries regarding billing in a professional and timely mannerPrepare and maintain financial records, schedules, and reports to support monthly close processes and compliance with corporate accounting standardsCoordinate with corporate teams on accounts payable workflows, invoice processing, and vendor inquiries as neededSupport quarterly forecasting and annual budgetingSupport special accounting projects and provide administrative assistance to strengthen overall financial operationsPrepare and Submit Expense Reports for Senior leadership in accordance with company policyII. Support to Company LeadershipUtilize Microsoft 365 to help RFHSD stay organizedSchedule client and other meetings/events/travel accommodationsUndertake unique research projects in support of company improvement (ex. finding time tracking software, learning about changes to existing technology systems, understanding details about a prospective BD target)Support with general administrative tasks, as needed (ex. ordering team gifts, preparing for internal retreats/meetingsSupport with implementation of new RealFood strategies, policies, and processesIII. Operations SupportSupport internal IT initiatives, as needed (ex. setting up virtual meetings, training team on new software, maintaining tech supply levels and current equipment)Assist and participate in networking events, trade shows, and other events where RealFood has a presenceSupport with the management and upkeep of RFHSD systems (ex. Internal SOP's, goals/commitments, procedures, etc.)Act as the face of the Troon NERO/RFHSD office (ex. answering phones, greeting and assisting guests, ordering/preparing refreshments, etc.)Monitor levels of office necessities and maintain pars (ex. ordering snacks, office supplies, printer supplies, etc.)Maintain excellent office aesthetic (ex. liaise with cleaning company, water plants, oversee team cleaning, etc.)Support with less frequent administrative tasks, as needed (ex. scheduling maintenance, ordering/replacing furniture or equipment, etc.)QualificationsA commitment to supporting a team that is genuinely passionate for crafting world class hospitality experiencesRelationship drivenAbility to take direction and absorb information quicklyHigh level of active listening skills and strong client service skillsOutstanding attention to detailPositive team building and motivational skillsSelf-starter with ability to proactively problem solve, take initiative and work independentlyExcellent organizational and time management skillsComfortable with multitasking in a deadline-driven environmentSkilled at, and enjoy, interacting with a broad spectrum of peopleExcellent verbal and written communication skillsHigh level of professionalism, communication and presence Education and ExperienceBachelor's Degree, or equivalent. A combination of practical experience and education will be considered as an alternativeExperience in an Accounting support role is requiredHospitality front of house or back of house experience a plusPrior experience with billing, accounts receivable, or liaison work between departments and corporate accounting teams is strongly preferred.Fluent in English speaking, writing and comprehensionProficiency in Dynamics 365 or similar accounting software and Microsoft CE or similar CRM platform is a plusProficiency with Microsoft Office (Outlook, Word, PowerPoint and Excel)Proficiency with desktop publishing softwares (Canva, InDesign, etc.) a plus

Created: 2026-04-04