Supervisory Prosthetic Representative (Service Chief)

Summary The incumbent serves as a prosthetic representative service chief for the prosthetic and sensory aids services. The incumbent supervises staff and performs both supervisory and non-supervisory programmatic assignments concerned with rendering prosthetics and sensory aids services to veterans throughout the VHA. Responsibilities Major Duties: Plans work to be accomplished by subordinates and assigns work based on priorities. Provides direction and guidance and accompanying major milestones, goals, and objectives. Evaluates work performed our employees; interviews candidates for positions and makes selections; hears and resolves employee complaints and grievances; councils employees and initiates disciplinary actions. Identifies developmental and training needs to ensure organizational proficiency. Manages time and leave. Develops functional statements, performance standards and competencies. Recommends promotions, and special advancements for performance and advancements for achievements. Adjusts workloads to projects and forecasts future work. Ensures all supervisory functions are carried out in accordance with VA Human Resources rules regulations policies and procedures. Develops, organizes, directs, manages, controls, implements, and evaluates programs for the Service. Manages and provides oversight for multiple programs at the local level and interacts with other government agencies and standards organizations. Develops local policies and procedures consistent with the national policy and procedures. Ensures proper coordination between care delivered by PSAS and the overall delivery of healthcare within the facility. Assists in drafting and/or recommending national policies. Implements new, local, and national programs, guidelines, policies, and directives. Oversees the operation of Prosthetic, Orthotic and Optical laboratories including restorations. Responsibility for the professional practice of all facility PSAS staff. Individuals at the GS-13 level are typically assigned as Chiefs at a complex facility that provide multiple specialty services. The Chief is a member of the senior leadership team providing advance advice for integrated care programs for a diverse Veteran population with multiple diagnosis and other needs. Advises the VA central office and VISNNV development of PSAS policies. Implements new local and national guidelines and directives. Provides oversight to facility PSAS programs to achieve mission goals. Establishes short and long term strategic plans to ensure that programs are managed in a manner that enhances the achievement of goals and objectives. Develops proposals business plans and action plans to improve effectiveness. Ensures the effective utilization of resources to include space, equipment, supplies, and personnel. Ends and prepares budget estimates. Manages special proposed prosthetics funding and ensures proper cost controls and spending procedures throughout the service. Represents VA with other agencies on issues regarding prosthetic and sensory aid services. Response to congressional inquiries and other correspondences dealing with the assigned program area. Communications with management and stakeholders may be face-to-face meetings or in writing. Serves as a technical advisor and subject matter expert in prosthetic and sensory aids. Advises clinicians with regards to selection prescription and acquisition of prosthetic devices. Furnishes information on developments in field of prosthetics and sources of supply for such devices. Keeps abreast of current issues in the healthcare industry and technological advances. Provides advice and guidance to clinicians regarding selection prescription and acquisition of prosthetic devices. Interprets prescriptions of clinicians to make certain that medically indicated prosthetic devices and/or services are prescribed for patients. Authorizes the purchase, fabrication, or repair of prosthetic devices. Maintains continuous liaison with manufacturers and dealers of prosthetic supplies. Inspects their facilities and services and participates in the award of prosthetic appliance contracts. Coordinates Facility level reviews and monitoring of specialty programs that include Clothing Allowance, Home Oxygen, Automobile Adaptive Equipment, and Home and Structural Alterations to assure all program activities are carried out in accordance with eligibility requirements and VHA regulations. Conducts home and vendor visits to authorize benefit payments, reimbursement and contract compliance. Processes and authorizes services and payment of monthly home O2 program. Reviews, monitors, analyzes, and evaluates the results of various databases' prosthetics data referring to staff for guidance. Major Duties will continue in Qualification section below. Work Schedule: Monday - Friday, 8:00AM - 4:30 PM Note hours may shift depending on the needs of the Service. Telework: Ad-Hoc only. Virtual: This is not a virtual position. Functional Statement #: 55445-F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the

Created: 2026-04-01