Assistant Director, Student life Operations

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 475 Alumni Rd, Rochester, New York, United States of America, 14627 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 200205 Student Activities-Stu Life Work Shift: UR - Day (United States of America) Range: UR URG 106 H Compensation Range: $21.36 - $29.90 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ Responsibilities: Ensures student organizations have successful activities in student life spaces and that University space is used effectively and efficiently. Oversees several key student focused services supporting community building and well-being. This role is expected to stay abreast of current trends within student unions. They are a member of the University Student Life Operations team supervised by the Director of Student Centers & Services. ESSENTIAL FUNCTIONS Reservations & Activity Oversight + Oversee all reservation requests from student organizations and lead a team of student employees in processing, reviewing, approving, and managing requests. + Coordinate the biannual advanced reservation process for student organization events in tandem with ECMu2019s department major event process. + Provide recommendations for department reservations in student life spaces. + Meet with and develop resources for student organization leaders. + Serve as the department expert in EMS (Event Management System). + Serve as the department liaison to Event & Classroom Management for reservations, and coordinates student organization reservation requests with other University departments including, but not limited to: + Athletics + Libraries + Music Department + Program of Dance & Movement + Residential Life + Theatre Department + Use independent judgement to navigate simple and complex reservation and space conflicts. + Create processes and policies related to reservations, usage of space, equipment usage, and other services overseen by this position. + Review, approve, and make recommendations on student organization activity registration forms and exception requests to ensure compliance with student life policies. + Educate student organization advisors on policies, space usage, and resources student organizations can use to make their activities successful. Participates in advisor training. + Compile/analyze/present data on space usage and advises on capital improvements, space reallocation, and contributes to identifying the space needs of campus. Services Management + Develop and manage budgets associated with each service area to ensure fiscal responsibility and effective budget planning. + Oversee the process by which student organizations and departments request event supplies and equipment from Student Centers & Services. + Manage and maintains department event equipment as well as coordinates the storage, replacement, and purchasing of event equipment. + Supervise the operation of the student organization supply closet, including the inventory, promotion, and policies around usage. + Oversight of the various promotional and marketing opportunities available in Student Center & Servicesu2019 portfolio of buildings, including but not limited to, banners, chalkboards, expression wall, information tables, and awareness displays. + Manage the mobile box office door sale program. + Coordinate the University mascot program. + Compile reports, evaluates data, and makes recommendations to department leadership regarding improvements and changes to services to better meet campus needs. Student Employment: + Supervise, hire, train, and evaluate student staff who are employed in the Student Life Assistant and Reservations Assistant positions (~15 student employees). + Utilize student development theory to enhance the departmentu2019s student employment program. + Develop assessment tools and learning outcomes for student employees. + Is a member of the departmentu2019s student employment committee and supports the officeu2019s overall student employment program through trainings, recognition programs, and other tasks. Student Center Operations + Under the direction of the Director of Student Centers and Services, assists with the management of SCS spaces. Communicates with various stakeholders about maintenance, renovations, and projects. + Manage low/medium risk construction/renovation/maintenance projects. Meets with River Campus Construction Crew, interior designers, furniture vendors and design teams, and contractors. + Support the supervision and training of building managers within Student Centers & Services. + Represent the Director of Student Centers & Services at meetings, committees, and activities. + Serve as a member of the Student Centers & Services Team by attending departmental meetings, community building programs, and USL activities. Event Management + Collaborate with USL departments on supporting events with Student Life Assistant staffing (over 300 shifts and more than 1000 hours scheduled) including but not limited to Rochester Traditions, UR Late Night, Community Weekends, break programs, Fall Leadership Training, and Medallion Leadership Programs. + Oversee the scheduling of Student Life Assistants, ensure they have shift information, troubleshoot event issues, and provide feedback to USL on events. + Advises USL on event logistics, equipment, and spaces. + Brainstorm, plan, and execute community building programs that activate spaces and engage the campus community. Pop up events including but not limited to: + Summer food truck series + Welcome Week plant sale + Study break events + Various other events throughout the academic year Other duties as assigned MINIMUM EDUCATION & EXPERIENCE + Bacheloru2019s degree required + Masteru2019s degree preferred + Relevant degrees include, but are not limited to, higher education administration, non-profit management, public administration, business administration, social work, counseling + 2 years experience working with college students, student activities, college unions/campus centers, event spaces, supervising student employees, other relevant experience, or combination of education and experience required. KNOWLEDGE, SKILLS AND ABILITIES + A desire to work with college students at R1 institutions required. + Knowledge of student union operations, event management/reservations, student employment, and budget development required. + Interpersonal and customer service skills, with strong written and verbal communication skills required + Interest in working on a team and individually to accomplish department and division objectives required. + Ability to process, synthesize, and organize large amounts of data related space usage required. + Ability to create and lead trainings and presentations required. + Demonstrated attention to detail to support event scheduling software, budget management, and inventory systems required. + Proficient with Microsoft applications including Word, Excel, and Outlook required. + Experience with EMS or other scheduling software preferred. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the Universityu2019s Mission to Learn, Discover, Heal, Create u2013 and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the worldu2019s leading research universities, Rochester has a long tradition of breaking boundariesu2014always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If youu2019re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever betteru2014Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

Created: 2026-04-01