Office Assistant - Case Management

Looking for a steady office role where you can stay organized and support a team?We’re hiring a Office Assistant (Case Management) to work for a company in Dubuque, IA to help with administrative tasks, document processing, and communication in a professional office setting. What You’ll Do: Review reports, letters, and billing documents for accuracy Print and prepare case management materials as needed Answer phones and direct calls to appropriate staff Distribute reports, correspondence, and documents based on client preferences Set up and maintain case files and records Assist with mailings, surveys, and educational materials Fax, copy, and manage confidential information Monitor incoming faxes and distribute to the correct team members Support case managers with administrative tasks and daily needs Track and maintain inventory of materials and supplies Complete quality checks and assist with daily reporting What You Need: High school diploma required At least 1 year of professional office experience Strong computer skills (Microsoft Word, Excel, and general office systems) Experience with multi-line phone systems preferred Strong attention to detail and proofreading skills Excellent written and verbal communication Friendly, helpful attitude and team-oriented mindset What Makes You a Great Fit: Highly organized and able to manage multiple tasks Dependable with strong follow-through Comfortable handling confidential information Willing to support a team and take direction as needed

Created: 2026-04-04