MES Technician / Field Engineer

Job Description Insight Global is looking for MES Technician / Field Engineer to work on site in Austin, TX and support the strategy and introduction of products based on unique and highly differentiated capabilities of a preeminent foundry for semiconductor systems and defense electronics companies. Their mission is to advance the state-of-the-art in critical semiconductor domains such as advanced packaging, and in the process to help restore U.S. leadership in semiconductor manufacturing. They are developing cutting-edge semiconductor manufacturing technology that will define future roadmaps of semiconductor devices including logic, memory, 3D packaged devices, including thermal management, etc. The MES Technician / Field Engineer is responsible for supporting, maintaining, and troubleshooting Manufacturing Execution Systems (MES) in a highu2011volume, highu2011reliability semiconductor manufacturing environment. This role serves as a critical link between manufacturing operations, automation, IT, and engineering teams to ensure system availability, data integrity, and seamless production execution. The ideal candidate is handsu2011on, technically strong, and comfortable working directly on the manufacturing floor, supporting production tools, operators, and engineers while responding to realu2011time system issues. Key Responsibilities: Provide frontline (Tier 1u20132) support for MES applications used in semiconductor manufacturing operations Monitor MES system health, job execution, and data flows to ensure uninterrupted production Troubleshoot and resolve MES-related issues impacting equipment integration, lot tracking, recipe execution, dispatching, and reporting Support field deployments, upgrades, patches, and configuration changes to MES platforms Act as on-site technical support for production issues, including off-shift or on-call support as required Interface with manufacturing engineers, process engineers, equipment technicians, and IT teams to diagnose and resolve system issues Support integration between MES and factory systems (e.g., equipment interfaces, SPC, ERP, automation systems) Perform system validation, testing, and documentation for MES changes and releases Assist with root cause analysis (RCA) and continuous improvement initiatives related to manufacturing systems Maintain accurate documentation, logs, and standard operating procedures (SOPs) Train operators and engineers on MES functionality and best practices as needed We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements 2+ years of Technician or Field Engineering experience supporting MES or manufacturing systems in a production environment Hands-on experience working in semiconductor, electronics, advanced manufacturing, or highu2011tech facilities Strong troubleshooting skills across software, systems, and manufacturing workflows Familiarity with manufacturing floor operations and production tool interactions Experience supporting mission-critical systems in a 24/7 manufacturing environment Associateu2019s or Bacheloru2019s degree in Information Technology, Engineering, Computer Science, or related technical field (or equivalent experience) Ability to work on-site and directly support factory operations Experience with semiconductor MES platforms (e.g., Camstar, Opcenter, FactoryWorks, or similar systems) Basic knowledge of SQL, databases, or scripting for troubleshooting and data validation Understanding of equipment integration standards (SECS/GEM, interfaces, or automation workflows) Experience working with SPC, ERP, or factory automation systems Prior field engineering, manufacturing IT, or automation support experience Strong documentation and communication skills

Created: 2026-04-01