Senior Director, Modernization Sales, US & Canada

Date Posted: 2026-03-30 Country: United States of America Location: OTFLH: Florida Home Offices Remote Location, Remote City, FL, 33408 USA Otis Elevator is seeking an experienced and results-driven Senior Director, Modernization Sales to lead the U.S. and Canada modernization commercial business. This role provides strategic leadership to drive sustainable growth, operational excellence, and exceptional customer experience. Key responsibilities include: Leadership & Strategy + Lead, develop, and sustain a high-performing, geographically dispersed organization of sales managers and professionals. + Define and execute a multi-year Modernization sales strategy focused on growth, pricing discipline, and customer value. + Foster a highu2011performance, accountable, and customeru2011centric sales culture. Sales & Commercial Execution + Oversee the end-to-end sales lifecycle including pipeline management, forecasting, proposal, and sales process execution. + Ensure quota alignment, performance management, and adherence to the defined sales governance processes. + Drive disciplined pricing, margin expansion, and profit assurance. + Partner with Sales Operations on analytics, reporting, and incentive programs. Customer Experience + Lead customer retention efforts and drive achievement of worldu2011class Net Promoter Scores. + Strengthen the relationships with Otis key customers, vendors, and consultants. + Promote valueu2011based selling and modern, customeru2011first engagement practices. Modernization Portfolio & Market Growth + Own modernization revenue growth, portfolio health, and segment share expansion. + Analyze market and competitive trends to identify and execute targeted growth initiatives. + Support solutioning, scope development, and lifecycle value optimization. Crossu2011Functional Partnership + Partner with Operating Area Sales Managers, Executives, and Field Operations leadership teams to align Modernization strategy and execution. + Support regional teams on training initiatives, product launches, and sales enablement programs + Provide market insights to influence product and service development. Education + Bacheloru2019s degree required. MBA or advanced degree preferred + 10+ years of elevator industry experience, including modernization sales leadership. Experience & Qualifications + Proven ability to lead and develop dispersed teams and people leaders. + Strong customer relationship and Net Promoter Score improvement track record. + Expertise in forecasting, pipeline management, pricing, and margin control. + Strong commercial acumen and understanding of technical modernization solutions. + Excellent communication, presentation, and organizational skills. + Selfu2011motivated, able to manage multiple priorities, and comfortable in a technical environment. + Strong computer and technology proficiency (Microsoftu2011based tools). Location & Travel + This role is flexible to remote location within the US or Canada. + Travel required up to 30u201350% The target salary range for this role is $200-260K. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This position will be eligible for an annual bonus incentive and annual restricted stock unit awards. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the worldu2019s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the worldu2019s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. Youu2019ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities youu2019ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people u2013 passengers, customers, and colleagues u2013 at the center of everything we do. We are guided by our values that we call our Three Absolutes u2013 prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (. Become a part of the Otis team and help us #Buildwhatsnext _Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ._ Privacy Policy and Terms: Click on this link ( to read the Policy and Terms We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

Created: 2026-04-04