Sales/Customer Service Specialist

Description We are looking for a detail-oriented and proactive Sales/Customer Service Specialist to join our clients team in Cleveland, Ohio. In this role, you will support sales operations, assist with customer interactions, and contribute to the overall success of sales efforts. This position offers an excellent opportunity to engage with clients, manage administrative tasks, and help drive business growth. Responsibilities: u2022 Provide administrative support to the sales team by handling quotes, managing orders, and ensuring timely entry of sales data. u2022 Deliver exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships. u2022 Participate in trade shows and association meetings to represent the company and support promotional activities. u2022 Collaborate with internal teams to ensure accurate and efficient order processing. u2022 Monitor sales metrics and prepare reports to assist in decision-making. u2022 Coordinate schedules and travel arrangements for sales events. u2022 Maintain organized records of sales transactions and client correspondence. u2022 Assist with inside sales activities, including follow-ups and lead generation. u2022 Support direct sales efforts by identifying opportunities and engaging with potential customers. u2022 Stay informed about industry trends to provide insights and recommendations for sales strategies. Requirements u2022 Proven experience in sales administration and customer service roles. u2022 Strong communication and interpersonal skills to effectively interact with clients and team members. u2022 Ability to manage time efficiently and handle multiple tasks in a fast-paced environment. u2022 Proficiency in Microsoft Office Suite and familiarity with sales management tools. u2022 Willingness to travel occasionally for trade shows and business events. u2022 Excellent organizational skills and attention to detail. u2022 Self-motivated with the ability to work independently and collaboratively. u2022 Knowledge of sales processes and a proactive approach to identifying opportunities. This positions also offers full time benefits. Qualified, apply today Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-04-04