ELIGIBILITY SPECIALIST II - 60069180

ELIGIBILITY SPECIALIST II - 60069180 Date: Mar 30, 2026 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (. Requisition No: 873041 Agency: Children and Families Working Title: ELIGIBILITY SPECIALIST II - 60069180 Pay Plan: Career Service Position Number: 60069180 Salary: AGENCY TO UPDATE Posting Closing Date: 04/05/2026 Total Compensation Estimator Tool ( INTERNAL PROMOTION OPPORTUNITY This position is for an ESSII in the Central Region CMU and may be housed in Hurston or Rockledge office DESCRIPTION This is a professional work, responsible for reviewing actions completed by Economic Self-Sufficiency Specialist II (ESSS II). The primary duty of the incumbent spends the majority of time communicating with, motivating, training, and mentoring employees. The incumbent must have detailed knowledge of the eligibility processes, procedures, and applicable computer systems used in determining public assistance eligibility, monitoring, and measuring performance. Unit/Location: This position will be housed in the Rockledge office and is part of the Case Maintenance Admin. Working hours: Daily from 8:00 am to 5:00 pm total hours in a work week 40 hours. Minimum Qualifications: One (1) or more yearsu2019 experience working within the CMU and/or determining eligibility for food stamps, Medicaid and cash assistance. EXAMPLES OF WORK Monitoring and Quality Review - Reviews and analyzes case records in accordance with the Quality Management System Plan and operating procedures. Discusses case reviews with staff and uses the case reading process as a positive learning and individual development experience. Ensures all cases are corrected timely and accurately. Develop performance and planning initiatives and corrective action plans as needed. Administrative - Resolves issues from internal and external customers. Evaluates and analyzes performance data and completes associated reports. Participates in the planning and presentation of performance reviews and participates in operational planning. Ensures that personnel, fiscal, and administrative rules, regulations, processes, and operating procedures are followed. Completes all personnel related activities. Training/Policy - Provides necessary training to employees in a manner that is effective and efficient. Reviews, interprets, and coordinates the implementation of policy, procedures, directives, and ensures staff receive necessary technical assistance to be successful. Lobby- This position may also back up the lobby when necessary to assist in escalations in the Rockledge Storefront. Assist customers with complex case problems, customer service skills, helping the lobby team keep the work-flow organized and assisting when needed. Maintains and develops professional knowledge and skills by participating in conferences, staff meetings, mandatory training, and workshops as assigned or required. Performs special work assignments and other related work/duties as required or assigned. Special note: + State of Florida Employment applications must reflect most current and precious employment history in order to receive full consideration. Some Agency positions may require successful completion of pre-interview assessment or work sample prior to interview Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANSu2019 PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veteransu2019 Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veteransu2019 Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veteransu2019 Preference documentation requirements are available by clickinghere (. All documentation is due by the close of the vacancy announcement. Location: ORLANDO, FL, US, 32801 ROCKLEDGE, FL, US, 32955 Nearest Major Market:Orlando

Created: 2026-04-01