Evening Dispatcher - Altamonte Springs, FL

Company Name: ARS-Rescue Rooter Overview: Join American Residential Services (ARS), the nation’s largest provider of residential HVAC, plumbing, and electrical services. With over 7,000 team members and 45+ years of industry leadership, ARS offers stable, year-round employment and strong career growth opportunities.Location:975 Keller Rd., Altamonte Springs, FL 32714Employment Type: Full-time, year-roundWork Environment: In-office (this is not a remote position)Pay: $19 per hour (based on experience and availability)Schedule: Shifts range between 11:00am - 10:00pmWhat We Offer:Weekly pay via direct depositCommission on top of hourly ratePaid trainingOngoing training through in-house Learning & Development programsFull-time employees also receive:Insurance available after 31 daysLow-cost medical (as low as $5/week)Dental, vision, HSA/FSA401(k) with company matchPaid time off + holiday payCompany-paid life insurance Responsibilities: Dispatchers play a critical role in coordinating efficiently between customers and service technicians. Manage incoming service requests, coordinate schedules, and support field teams to ensure timely and effective service delivery.Key responsibilities include:• Dispatch service technicians based on priority, location, and availability• Monitor and manage call flow within the service platform• Coordinate technician schedules and adjust routes as needed• Communicate effectively with technicians and internal teams throughout the day• Support customer service operations and assist with CSR duties as needed• Ensure service efficiency and a positive customer experience Qualifications: What You Need:Prior dispatch, scheduling, or call center experienceStrong communication and organizational skillsProficiency in Microsoft Office and multi-line phone systemsFamiliarity with local geography to support route planningMust report daily to the office (not a remote position)Flexibility to work assigned shifts and weekend rotations as neededMust pass background check and drug screeningNote: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

Created: 2026-04-02