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Mission Support Manager - Aberdeen Proving Ground, MD

TRAX International Corp - Aberdeen Proving Ground, MD

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Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.Job Description:The Mission Support Manager (MSM) is responsible for the safe and efficient management operations on the ATSS contract. The incumbent will have a broad knowledge of the requirements for employees within the assigned section. The manager will work independently to plan and carry out work assignments and meet customer demand requirements by managing and guiding assigned personnel.Duties and Responsibilities: Oversees and manages the daily operations of the section to ensure that work is performed at the highest quality and in accordance with applicable work instructions, quality standards, and Government SOPs/JHAsEnsures safety is paramount in all regards, including the use of Personal Protective Equipment (PPE)Ensures section participation in applicable government Hazard Analysis Working Group (HAWG) meetingsFrequently visits all test sites, courses, and facilities to interact with assigned employees; captures employee feedback and recommendations for areas of improvement as well as things going wellAdvises the Program Manager on problem issues from both customers and subordinatesWorks to resolve issues before elevating them to the Program Manager for resolutionDevelops, implements, and maintains internal work instructions for section personnelPlans, assigns, and prioritizes work to ensure customer requirements are met and completed in a timely mannerAttends ATC Resource Scheduling meetings to coordinate the placement of all assigned personnel in support of project schedulesCoordinates cross-utilization of personnel with other Section Supervisors to maximize productivityManages incoming support requests in accordance with command prioritiesMaintains performance metric data for the section and provides a weekly summary report to the Department ManagerProvides timely and accurate input to all applicable Contract Data Requirement List (CDRL) items as requiredPrepares statistical data, reports, and presentations as requiredEnsures section personnel receive and maintain proper training and required certifications/licenses for the performance of their duties; documents this information in TRAXâs Learning Management SystemMaintains accurate records for property inventory and equipment accountabilityEnsures vehicles and equipment are properly maintained to support mission operations safelySupervises section personnel and coordinates disciplinary actions as needed in accordance with company and union procedures and policiesCoordinates leave requests among section personnel to ensure adequate coverage and approves all leave requests and time sheets in accordance with company proceduresParticipates in the screening, interview, and hiring process to ensure timely filling of position vacanciesMaintains a safe, non-hostile, and harassment-free work environmentPerforms other duties as assignedTerms of Employment ,Eligibility Requirements: Must be a U.S. Citizen Must be able to successfully complete a pre-employment background check Must possess a high school diploma or equivalent Must possess a valid driver's license, without special restrictions Must pass a pre-employment drug screening periodic retest Must possess or be able to obtain a security clearance prior to employment and maintain security clearance for the duration of employment

Created: 2026-04-04

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