Medical Collections Specialist

Seeking a Full Time Patient Account Representative/ Medical Collections Specialist for on-site work in Naples, FL. *Please note that remote work is not available for this position.* POSITION SUMMARY: The Insurance Collector is responsible for the full accounts receivable cycle. General duties include verification of benefits, secondary insurance filings, send monthly statement to patients, follow-up on unpaid insurance claims, secondary insurance filings, collection procedures on delinquent accounts, coordinate the resolution of claims, including initiation of appeals and verification of demographic and insurance information, when needed, and assisting the business office as necessary. All claims will be coded with CPT and ICD-10 codes according to the findings in the medical record so the candidate must have a strong working knowledge of coding/billing processes. EXPERIENCE: High School graduate or equivalent. Medical terminology and coding courses a plus. Two to four years experience with third party reimbursement, coding and collections. Computer experience required for billing, word-processing and spreadsheet entry. KNOWLEDGE, SKILLS AND ABILITIES: Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Must be able to communicate effectively over the phone, in writing and in person. Participates in opportunities of continuing education. Demonstrates the ability to utilize recognized channels of communication. Demonstrates the ability to maintain good interpersonal relationships with patients, co-workers, and other health team members. Demonstrates reading and understanding an EOB from insurance payers. Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization. #200BehaviorsPreferredLeader: Inspires teammates to follow themInnovative: Consistently introduces new ideas and demonstrates original thinkingThought Provoking: Capable of making others think deeply on a subjectTeam Player: Works well as a member of a groupFunctional Expert: Considered a thought leader on a subjectEnthusiastic: Shows intense and eager enjoyment and interestDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellDedicated: Devoted to a task or purpose with loyalty or integrityMotivationsPreferredGrowth Opportunities: Inspired to perform well by the chance to take on more responsibilityWork-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of workSelf-Starter: Inspired to perform without outside helpJob Security: Inspired to perform well by the knowledge that your job is safeGoal Completion: Inspired to perform well by the completion of tasksFinancial: Inspired to perform well by monetary reimbursementEntrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the businessAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organizationEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-04-02