LATAM - Sr. Technical Product Manager

Job Description THE TEAM The Marketplace Product team for our Client is responsible for the online and mobile face of the business and the technology behind it - which enables fans to discover, buy and access the music, sports, arts and theatre tickets they just canu2019t miss out on. THE JOB As a Technical Product Manager in our Purchase team, you will own the evolution of the platform services that power realu2011time pricing and inventory availability across our clients Marketplace. Youu2019ll define service architectures, partner deeply with engineering, and deliver the APIs and data streams that enable fans to discover and purchase tickets with clarity and confidence of our modern fan platform. Our product team manages the finding and selection of tickets for live events u2013 how we make fans aware of which tickets are available for sale, what those tickets include, what they cost and more u2013 in a highly performant, error-free environment. This role will exercise more of your technical capabilities and build on the APIs that power this experience. You will work closely with engineering to translate distributed systems concepts (Kafka streaming, realu2011time pricing services, inventory services) into clear product requirements and platform capabilities. As we continue to build out this service and related APIs, it will be used to not only power our maps at Ticketmaster, but also pricing and inventory information throughout the site, our offerings on third party partners, and many of our marketing campaigns. WHAT WE NEED YOU FOR u2003u2022 Lead full lifecycle ownership of platform services powering realu2011time pricing and availabilityu2014from roadmap definition to launch, monitoring, and iterative optimization. u2003u2022 Translate complex business requirements (eligibility rules, taxes, pricing logic, inventory states) into clear technical specifications and API contracts. u2003u2022 Partner with engineering to design and evolve highu2011throughput, lowu2011latency services, including Kafkau2011based data pipelines. u2003u2022 Define telemetry, SLIs/SLOs, and data contracts required for observability, monitoring, and operational excellence. u2003u2022 Collaborate across Marketplace teams to ensure consistent, accurate fanu2011facing price and inventory presentation. u2003u2022 Own the Pricing Transparency initiative, delivering a unified pricing service with centralized eligibility & tax logic, marketu2011specific compliance, and realu2011time updates across the fan journey. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements WHAT WE NEED YOU TO BRING u2003u2022 3u20135 years of Technical Product Management experience owning platform services, APIs, or data pipelines. u2003u2022 Experience working with eventu2011driven architectures (Kafka or equivalent), serviceu2011oriented platforms, or realu2011time data products. u2003u2022 Understanding of API lifecycle management including schema design, versioning, observability, and data governance (including CCPA/GDPR). u2003u2022 Demonstrated ability to turn ambiguous business goals into crisp technical requirements and product strategy. u2003u2022 Experience working with engineers to refine system architecture, evaluate tradeoffs, and define scalable service capabilities. u2003u2022 Strong analytical skills with the ability to build dashboards, define KPIs, and instrument product performance. ABOUT YOU u2003u2022 Exemplary interpersonal skills. u2003u2022 Excellent presentation, written and oral skills. u2003u2022 Ability to take initiative whilst working collaboratively u2013 a true team player with 'can do' attitude. u2003u2022 Strong attention to detail and highly analytical mind-set. u2003u2022 Comfortable dealing with ambiguity and aptitude to propose solutions. u2003u2022 Natural curiosity about how things work and confidence with technical details. u2003u2022 Results and delivery focused with an eye for quality and reusability. u2003u2022 Ability to adjust priorities and approaches. u2003u2022 Ability to work in a fast-paced environment with tight deadlines. u2003u2022 Drive to be a subject matter expert and ambition to grow in the role. u2003u2022 Ability to influence across engineering, design, legal, compliance, and operations. u2003u2022 Comfort making tradeoffs in distributed systems. Demonstrated leadership in highu2011ambiguity, multiu2011team initiatives.

Created: 2026-04-04