DIRECTOR OF COMMUNICATIONS

Canteen Position Title: DIRECTOR OF COMMUNICATIONS - CHARLOTTE, NC Salary: $100000 - $150000 / yr Other Forms of Compensation: 15% annual bonus _Growth. Opportunity. Excellence._ _Canteen_ brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteenu2019s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our _growth._ Interested in joining our team? You bring the enthusiasm, customer service, and commitment; weu2019ll supply the _opportunity_ and innovation. Together, weu2019ll continue to transform our industry. _Come grow with us. We are Canteen._ _This position is eligible for an Employee Referral Bonus If you know someone that is qualified for this role, please use the u2018job searchu2019 in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on u2018referral tracking.u2019 For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email ._ Job Summary Canteen is seeking a polished, engaged, energetic Director of Communications to join our Charlotte basaed leadership team. The Director of Communications leads the strategic development, execution, and performance of integrated communications across Canteen's corporate and field organization. This role is responsible for shaping a cohesive narrative that strengthens associate engagement, elevates brand storytelling, crisis management, and aligns communications with business priorities. Accurate, clear, consistent communication aligned with business priorities is a must. As Director of Communications, you play a critical role in supporting business priorities, strengthening associate engagement, and driving clarity and consistency across corporate and field teams nationwide. You will shape how our story is told-elevating communications to better connect, align, and inspire thousands of associates. This is a high-impact role with the opportunity to elevate communications at scale within a complex, fast-moving organization, partnering directly with senior leadership to deliver clear, effective, and influential messaging. Key Responsibilities Strategic Communications Leadership u00b7 Develop and execute a comprehensive internal and external communications strategy aligned with Canteenu2019s business goals u00b7 Serve as a strategic advisor to executive leadership on messaging, positioning, and organizational communications u00b7 Ensure consistent voice, tone, and narrative across all platforms and audiences Associate Engagement & Internal Communications u00b7 Lead all communications to Canteen associates across corporate and field environments u00b7 Design and implement engagement campaigns that inform, inspire, and connect associates to the business u00b7 Implement, define strategy, and execute associate recognition programs that reinforce culture, performance, and values Brand Storytelling & Content Strategy u00b7 Own Canteenu2019s associate-facing content strategy, including editorial planning and channel optimization to ensure a consistent narrative and leadership visibility is known to all associates. u00b7 Elevate and articulate the Canteen brand through compelling storytelling u00b7 Ensure alignment with Compass Group brand standards and messaging frameworks Executive Communications u00b7 Develop executive profiles and thought leadership platforms u00b7 Lead and develop C-suite communications including speeches, scripts, and key messaging u00b7 Prepare leaders for internal and external engagements Campaigns, Programs & Execution Oversight u00b7 Provide strategic direction for communication campaigns, initiatives, and events, ensuring alignment and integration across channels u00b7 Oversee execution, ensuring timelines, quality, and consistency u00b7 Ensure communication plans are in place for key business initiatives, leadership events and enterprise programs. Qualifications u00b7 Bacheloru2019s degree in communications, corporate communications, marketing, or related field u00b7 10+ years of progressive communications experience, preferably within the food industry, managing a complex, multi-site organization Proven experience supporting executive leadership and managing high-visibility communications u00b7 Strong expertise in internal communications, content strategy, and brand storytelling u00b7 Experience in crisis communications and public relations u00b7 Exceptional writing, editing, and storytelling skills u00b7 Ability to influence and collaborate across all levels of the organization u00b7 Experience within hospitality, foodservice, retail, or similarly distributed workforce Apply to Canteen today _Canteen is a member of Compass Group USA_ Click here to Learn More about the Compass Story ( Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angelesu2019 Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Associates at Canteen are offered many fantastic benefits. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) + Paid Parental Leave + Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( or copy/paste the link below for paid time off benefits information. Certain positions may require Florida Level 2 background screening. Details: Req ID: 1520877 Canteen Johanna P Heidler

Created: 2026-04-02