Information System Specialist

Job Description Support the local branch and potentially other districts within our region with software, hardware, systems, servers, helpdesk, cybersecurity, and so much more. IS Specialist Duties and Responsibilities Support the end users on incidents logged in our online ticket system or help with regional requests Support basic level Windows server and Unix Take care of hardware installation (PC, Server, Laptop, Printer), IT budget, Inventory and procurement Support on network issues (LAN, WAN, Wi-Fi) Coach and train our end users on the usage of tools, applications and basic knowledge of IT (self-service) Train branch management on system architecture, data management, retention and reporting, and other available IT tools to improve processes, productivity and customer service Basic Branch Technical Support such PC, LAN, Expeditors Software and systems administration & troubleshooting, in addition to global, regional and branch project implementation On call for after-hours IS issues and prepared to travel and support other offices in the network Server room maintenance and administration (including backups) Automation & Innovation (including PowerShell) Procurement, Asset management, and Inventory Audio/visual equipment maintenance and troubleshooting Telecom administration and maintenance Administration of Expeditors Proprietary Applications Administration of 3rd Party Systems Capacity utilization and planning Helpdesk administration Training Disaster recovery & high availability Cybersecurity We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements Effective written and verbal communication skills in English Time management and task prioritization (including project work) Collaborative mindset Knowledge of latest technologies and industry trends Commitment to company policies and controls Customer service skills 24-hour availability for after-hour incidents & implementations A sense of urgency Desired Technical Experience: Windows PC troubleshooting, maintenance, and deployment Printers/copiers Networking fundamentals (LAN/WAN), Including warehouse RF setup and configuration Windows Server Administration (including AD and Group policies) Linux Server Administration (fundamentals) Virtualization Remote administration Mobile devices (iOS/Android) Cybersecurity Preferred Education and Experience: Preferred Bacheloru2019s Degree IT Certifications considered a plus: CompTIA, Cisco, Microsoft, VMware, Linux, A+, Network+, SecurityPreferred IT helpdesk background

Created: 2026-04-02