Sales Manager 3 Mid America MHS

Additional Information Responsible for group sales opportunities within a geographic area. Preference to reside in mid america geography. Job Number 26038853 Job Category Sales & Marketing Location US Shared Services, 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814VIEW ON MAP (Shared Services, 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814) Schedule Full Time Located Remotely? Y Position Type Management Pay Range: $25.96 - $28.85 per hour Bonus Eligible: Y Expiration Date: 04/15/2026 JOB SUMMARY Handles customer inquiries and lead requests for groups (e.g., Full Service and MSB, 10-99 peak room nights) within predefined Group Sales parameters. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates contracts and other related booking documentation as required. Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning. CANDIDATE PROFILE Education and Experience : Required: u2022 High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR u2022 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. Preferred: u2022 2 years experience selling group business, either at a property or in a sales office. u2022 Knowledge of property operations, Food and Beverage (F&B). u2022 Knowledge of the group sales process for all brands and how to close a sale. u2022 Team-based selling experience. u2022 Hospitality Management Degree. CORE WORK ACTIVITIES Managing Sales Activities u2022 Handles customer inquiries and leads requests for groups (e.g., Full Service and MSB, 10-99 peak room nights) u2022 Responds in a timely manner to incoming group/catering opportunities that are within predefined Group Sales parameters. u2022 Refers opportunities to appropriate sales associate if business is outside these parameters. u2022 Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. u2022 Verifies that business is turned over properly and in a timely fashion for quality service delivery. u2022 Maintains customer loyalty by delivering service excellence throughout each customer experience. u2022 Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning. u2022 Works collaboratively with other sales channels (e.g., Area Sales, on-property resources) to verify sales efforts are coordinated, complementary, and not duplicative. u2022 Understands the overall market (e.g., competitorsu2019 strengths and weaknesses, economic trends, supply and demand) and how to sell against them. u2022 Verifies that business booked is within hotel parameters. u2022 Closes the best opportunities for each property based on market conditions and individual property needs. u2022 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). u2022 Transfers accurate, complete, and timely information to property in accordance with brand standards. u2022 Understands and actively utilizes company marketing initiative/incentives to close on business. u2022 Implements process improvements and best practices. u2022 Effectively leverages other Group Sales resources and administrative/support staff to achieve personal and team related revenue goals. u2022 Processes business correspondence and creates contracts and other related booking documentation as required. u2022 Performs other duties, as assigned, to meet business needs. Building Successful Relationships u2022 Established coordinated sales efforts that are complementary and not duplicative. u2022 Drives customer loyalty through excellent customer service throughout the sales process. u2022 Serves the customer by understanding their needs and recommending appropriate features and services that best meet their needs. u2022 Builds and strengthens relationships with existing and new customers to enable future bookings. u2022 Builds and maintains strong working relationships with key internal and external stakeholders. u2022 Establishes clear expectations for customers and properties throughout the sales process. u2022 Effectively resolve guest issues that arise as a result of the sales process. u2022 Brings issues to the attention of Property and Group Sales leadership teams as appropriate. Responsible for group sales opportunities within a geographic area. Preference to reside in mid america geography. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Click here ( to learn more. Washington Full-time Management Applicants Only : Employees will accrue paid sick leave, 0.01282 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. Washington Full-time Non-Management Applicants Only : Employees will accrue paid sick leave, 0.00128 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. Marriott International is the worldu2019s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200b team, and become the best version of you.

Created: 2026-04-02