Field Application Engineer

We're seeking a highly skilled Field Application Engineer to join our growing team. As a member of the Field Operations Department, you will be working at our Pinehurst, NC office. You will be responsible for supporting all field operations, including internal and external engineering demonstrations, development testing, assisting with systems integrations, providing on and off-site customer support, customer trainings, and building relationships with prospective clients. We are looking for skilled engineers who enjoy being in the field and working with our customers. You will be working with the most sophisticated customers in the wireless communications industry, including 3-letter government agencies, federal and local law enforcement, mainstream media outlets and international commercial companies.Position ResponsibilitiesTraveling to test locations and customer sites to directly support the testing, evaluation, and deployment of the Wave Relay® systemSupporting project execution in the deployment and support phases as technical specialistConducting development testing on new and existing Wave Relay productsCreating diagrams and documentation for specific engineering solutions and customer requirementsCompleting engineering tasks such as defining requirements, supporting design efforts, developing acceptance test plans, and data analysis.Developing technical expertise of the Wave Relay suite of productsSupporting the sales force in technical analysis and solution design during the business development phase of the projectInterpreting written customer requirements and technical specification documentsProviding necessary technical documentation for suppliers, customers and internal useProviding technical advice to management on strategic or project issuesScreening of the market segment including key customers and competitors on and ongoing basisInteracting with customers and providing direct technical supportAssisting customers in integrating other systems, sensors, and components with the Wave Relay® systemsConducting onsite and offsite Wave Relay® training coursesParticipating in meetings for customer employment of Wave Relay® systemsMinimum QualificationsCompTia Net+ and Security+ certificationsKnowledgeof radio frequencies (RFs) and wireless communicationsExperience working with customers and as part of a team with remote membersProficiency in Microsoft Word, PowerPoint, and ExcelMust be willing and able to travel 50% of the timeMust have a United States security clearanceor the ability to obtain a United States Security ClearancePreferred QualificationsTechnical degree (preferably in Electrical, Computer or Software Engineering, or other discipline with focus on system integration) or equivalent experienceComprehensive knowledge of Mobile Ad hoc NetworkingProven experience writing reports and building test plansExperience performing consultative, solutions-based design and implementation for clientsExperience conducting training from a formalized lesson planExperience resolving issues at the lowest level as a customer liaisonExperience providing customer feedback, conducting student evaluations, and internal reportingKeen awareness of the wireless industry and developing communications trendsAbility to work under time pressure with minimal supervisionExcellent communication skills (verbal and written) and presentation skillsThe base pay for this role can vary from $106,000 to $133,000 a year based on the selected individual's education and experience. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off; flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and veterinary benefits.Headquartered in New York City since 2007, Persistent Systems, LLC is a global communications technology company which develops, manufactures, and integrates a patented and secure Mobile Ad Hoc Networking (MANET) system: Wave Relay®. The company’s industry leading R&D team has designed wireless networking protocols to support their cutting-edge Wave Relay® system and technology. Wave Relay® is capable of running data, video, voice and other applications under the most difficult and unpredictable conditions. Their suite of products is field proven and utilized in Commercial, Military, Government, Industrial, Agriculture, Robotics, and Unmanned System markets.

Created: 2026-04-03