Hospital Development Liaison - Donation Coordinator
Gift of Hope Organ & Tissue Donor Network - Chicago, IL
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This position develops and maintains effective relationships with key hospital leadership staff in assigned territory to implement hospital programs and policies that promote organ and tissue donation; conducts on-site assessment and evaluation of potential organ donors and follows referrals in an assigned region that includes the South Side of Chicago, South Suburbs of Chicago and Lake County Indiana.Compensation range for this position is $69,049- $77,688 annuallyOur BenefitsIn addition to competitive salaries, we offer a comprehensive benefits package:Medical, dental, vision, disability and life insurance options for full-time employeesGenerous Paid Time Off (PTO) plan403(b) retirement plan with company matchTuition Reimbursement up to the IRS-allowed maximumPersonalized learning and educational development opportunitiesMonthly cell phone and internet stipendsPaid Parental LeaveAnnual Employer-funded Lifestyle Spending Accounts to support wellness needsSupport and counseling for personal, work financial or family needs through our Employee Assistance Program (EAP) and our partnership with Critical Incident Stress Consultants (CISC)Essential FunctionsThe following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.Advance Gift of Hope's mission, vision and core values: providing compassionate service, contributing to outstanding teams and engaging as one of our passionate people committed to a positive culture that respectsthe dignity and worth of each individual.Adhere to all policies and procedures in carrying out the responsibilities of this position.Maintain Hospital Development responsibilities for assigned hospitalsFunction as an expert resource within the hospital on all aspects of organ and tissue donationWork with hospital administration to create effective policies and procedures to support and improve organ and tissue donationDevelop and implement plans to optimize hospital performance, including, but not limited to, an annual Hospital PlanTrack hospital results to monitor progress and modify plans as neededPrepare written analysis of key donation outcomesConduct monthly medical record review of missed opportunities for donationMeet regularly with appropriate Quality and/or management representatives to review hospital donation performanceDevelop solutions to issues that impede the donation processFacilitate hospital programs and committees that influence organ and tissue donationDevelop and present educational programs on all aspects of the donation process for hospital staffMeet departmental deadlines for assigned projects, medical record review, hospital reporting, documentation of hospital interactionsMaintain Organ/Tissue responsibilitiesSupport the referral management process by completing on-site referral follow-up assignments within assigned hospital territoryConduct on-site evaluation of potential organ donors; review hospital charts and current records of potential donors; document findings and follow up plans in hospital chartsParticipate in medical rounds with neuro and trauma services Coordinate Patient Care Conferences with hospital staff during critical points in the referral and/or consent processParticipate in after-action reviews to identify opportunities for process improvementOther duties as assignedEducation and Training Required The following identifies the minimum education and training required to perform the essential functions of the job:Bachelor’s degree in marketing, business, healthcare administration or a related field, or equivalent work experienceExperience and Skills Required The following indicates the minimum skills and experience required to perform the essential functions of the job:3 years’ related experience such as business development, marketing, sales or clinical backgroundAbility to speak persuasively and influence senior level hospital staffDemonstrated ability to analyze and interpret dataEffectively communicate policies, procedures, and regulationsAbility to function with a high degree of autonomyAbility to creatively address the needs of hospitals, family members, and Gift of HopeAbility to learn and understand hospital administrative and clinical functionsPhysical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Ability to deliver presentations to a variety of audiencesAbility to speak and convey information to co-workers and hospital staffAbility to hear and comprehend clinical informationManual dexterity to input dataWork Environment The work environment characteristics described here are representative of those that will be encountered by an employee while performing the essential functions of the job.Remote office environmentHospital clinical environmentAbility to travel to hospitals across our service area, as well as to Itasca office for meetings and trainings weekly, on off-call days, as neededAccess to reliable transportation to travel to multiple locations in one day within Illinois and northwest IndianaWork outside normal business hours on nights and weekendsCarry a personal cell phone to be accessible outside regular business hours and respond to pages 24/7, including weekends and holidaysGift of Hope Organ & Tissue Donor Network provides equal employment opportunities to all qualified candidates and does not discriminate with regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, family medical history or genetic information or any other classification protected by applicable law. All employment decisions are made based on an individual’s job-related qualifications and abilities.
Created: 2026-04-03