Pharmacy Manager Local Specialty

Job Description: Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions. Responsible for managing the operation of the pharmacy department and is accountable for workflow management, continuous quality improvement, adherence to policy and procedure, compliance with internal and external regulatory bodies, pharmacy sales, expense control and inventory management, and image through the accurate filling of prescriptions, and ensuring the highest level of patient service (including providers and pharmaceutical and payer partners), and developing and protecting department assets. Patient Experience + Ensures department personnel provide hospitable service and information to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.). + Responds to patient inquiries and complaints in a timely manner and answers questions to ensure a positive patient experience. Operations + Manages the operation of the pharmacy department. + Improves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to patients, prescribers, pharmaceutical manufacturers, payers, and health systems. + Reports prescription errors immediately and adheres to Company policies and procedures relating to prescription incidents and the Quality Improvement Program. + Assures accurate and timely reporting of inventory for limited distribution drugs (LDD) when required (daily, weekly, monthly). + Complies with all federal and state laws and regulations and Company policies governing all drugs and products; maintains required records, documentation, and reports. + Recommends and implements asset protection controls and procedures to identify and minimize profit loss. + Improves and maintains pharmacy department housekeeping, maintenance, and appearance for the safety, health, and well-being of patients and team members, and ensures adherence to applicable government regulations and laws. + Controls the store's safe and

Created: 2026-04-04