Import Sales Assistant

Hampton Lumber is a thriving family-owned company aspiring to be North America's preferred source for responsibly-sourced wood solutions. Headquartered in Portland, Oregon, we operate nine sawmills in Western Oregon, Washington, and British Columbia. We also manage timberland and operate a wholesale and import/export division.Our mission is to grow, manufacture, and market renewable wood products and deliver innovative solutions for a more sustainable built environment. At Hampton Lumber, we accomplish this through our own operations as well as those of our affiliates—Trapa Forest Products, Idaho Timber, and RedBuilt. Our tagline, 'Find a better way every day,' encapsulates our commitment to innovation and improvement across all operations.We are guided by our core values:Safety - Prioritize safety across all operations.Integrity & Authenticity - Operate honestly and ethically while preserving our distinctive family-owned brand.Responsible Stewardship - Endeavor to balance and maintain economic, social, and environmental values in everything we do.Tenacity - Embrace challenges with grit, determination, and a can-do spirit.Continuous Improvement - Strive to enhance our processes, products, and people.Customer Satisfaction - Be nimble, responsive, and solutions-oriented.Community Engagement - Be a responsive, supportive, and respected member of the community.With over 80 years in the sawmill business, we are proud to have cultivated the knowledge and experience needed to grow and prosper, even in challenging times. We always look to the future and invest in our people, new technologies, and continuous improvement processes and techniques.We are looking for a self-starting, well-rounded professional to join our Sales Support team at Hampton Lumber Sales. The primary role of the Import Sales Assistant is to provide direct support to a specified group of lumber traders who manage sales programs and related inventory for HLS. This individual will play an integral part in processing transactions, as well as assist in managing communications with customers within the trading group and other key groups within HLS. To be successful, they will need to need to be adaptable, have great attention to detail and a high level of accuracy all while developing a deep understanding of the businesses they support. You do not need to have prior experience in the wood products industry to succeed in this role, and there is room for advancement through a development path system for successful candidates. The position will report directly to the HLS Import Sales Support Supervisor while also taking day-to-day direction from the traders themselves.Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles401(k) with 5% annual company contribution and generous company matching contributions vested over three yearsPaid time off, including eight paid holidaysOpportunity to earn bonusesEmployee wellness program that includes free counseling sessions, financial and legal guidance, and moreOpportunities for paid training to support career advancement and personal developmentProvide comprehensive sales support and customer service for members of the HLS Import Sales TeamIdentify, enter and process sales orders, purchase orders and transfer orders using information provided by various HLS team members and other relevant data sourcesMonitor, audit and process all necessary shipping documentation, including delivery orders and packing lists, distributing them within the Sales Support team and other stakeholders as neededAccurately process payments to overseas vendors and generate invoices to domestic customers Review order files daily, and proactively identify and communicate any issues to relevant members of the HLS Import Sales Team and other support teams, as neededWork closely with the Imports Logistic Manager to ensure timely movement of material to the correct location once it reaches the U.S.Act as liaison between overseas vendors and other HLS departments/outside customers on transactions being purchased and sold to ensure on-time and accurate delivery of materialMonitor and communicate about inventory levels and process relevant documentation for specified trading groups, including vendor managed inventory and third-party reloadsManage reporting needs within the HLS Import Team, including use of Excel for data organizationAbility to independently assess and adapt priorities in an always-changing business environment with both internal and external stakeholdersComputer literacy with ability to navigate, learn and become proficient in software systems to manage sales orders, purchase orders, invoices, inventory, and other relevant transactionsDesire to build strong relationships and team camaraderie with members of the HLS Sales Team and peers across various support teamsAssertive and responsible, while exemplifying the highest levels of ethics, honesty and integrityStrong analytical and problem-solving skills with an ability to anticipate opportunities and communicate practical solutionsEducation and Training:Four-year college degree or five years of Lumber Industry experience preferred but not requiredExperience with the process of importing materials into the U.S. preferred but not requiredHigh level of comfort and knowledge of Microsoft Windows, Word, Outlook, with competency in Microsoft ExcelHampton Lumber is a fourth-generation, family-owned company headquartered in Portland, Oregon that has grown to become one of the nation’s largest privately held forest products companies. With over 80 years in the sawmill business, Hampton operates sawmills in Oregon, Washington, and British Columbia and markets wood products all over the world. We also manage a wholesale and lumber export division and numerous reload and re-manufacturingfacilities throughout the U.S. All of Hampton’s forestlands are certified by the Sustainable Forestry Initiative (SFI), an independent, non-profit organization that promotes sustainable forest management. SFI certified forests play an important role in water conservation, wildlife habitat, and climate solutions.Community is important to us, and we encourage and support our employees’ desire to be active in the community through volunteering and special projects. We passionately support youth education, career and technical education, the arts, diversity and inclusion, affordable housing, and anti-poverty programs. We are also proud sponsors of the Portland Timbers and the Portland Thorns soccer clubs. Go Timbers! Go Thorns!Learn more athamptonlumber.com, or follow us on Facebook:@HamptonLumber. You can also learn about our company and our priorities by visiting our blog.Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law.Disability accommodation available: If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact the Human Resources Office for the location that you are applying.Women and minorities are encouraged to apply.For more information about our commitment to equal employment opportunity, please see these government posters: EEO is the Law and its accompanying temporary supplement.

Created: 2026-04-06