Veterinary Receptionist - O'Fallon, IL

Four Paws Animal Hospital is Hiring a Veterinary Receptionist!Position DetailsRole: Experienced Veterinary ReceptionistStatus: Full-timeSalary: Negotiable and based on experienceSchedule: Four weekdays and rotating SaturdaysBenefits HighlightsFinancial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonusesWellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discountsProfessional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowanceLifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance ProgramJoin a Team That Puts Patients, Clients, and Compassion First!Four Paws Animal Hospital is seeking a friendly, organized, and motivated Veterinary Receptionist to join our growing team. We are a full-service animal hospital offering comprehensive care, including physical rehabilitation and acupuncture, and we pride ourselves on delivering exceptional service in a fast-paced, team-driven environment.As the first point of contact for our clients, the Veterinary Receptionist plays a critical role in creating a welcoming and efficient experience. This position requires strong communication skills, attention to detail, and the ability to thrive under pressure while maintaining a positive attitude.Why Our Veterinary Receptionists Love Working With UsCollaborative and supportive team cultureOpportunity to work in a high-quality, full-service veterinary hospitalExposure to advanced services, including rehabilitation and acupunctureGrowth and development opportunities for motivated individualsA workplace that values compassion, efficiency, and excellence in careWhat You’ll DoGreet clients and patients with warmth and professionalismSchedule appointments efficiently and accuratelyAnswer phones, triage calls, and manage multiple linesProcess payments and maintain accurate financial recordsMaintain complete and accurate medical recordsCommunicate clearly with veterinary assistants, technicians, and doctorsSupport a smooth workflow between the front and back of the hospitalWhat Our Veterinary Receptionists BringPrevious animal experience strongly preferred (veterinary clinic, kennel, shelter, or similar setting)Ability to multitask and stay organized in a fast-paced environmentExcellent customer service and communication skillsStrong attention to detail and accuracyComfortable handling high call volumes and busy front desk flowTeam-oriented with a willingness to learn and growProfessional demeanor with a compassionate approach to clients and petsBenefits You Can’t BeatFinancial BenefitsA flexible approach to compensation that will reflect your skillset and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness BenefitsHealth Insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.Sick Time / Paid Time OffFree/discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidays (full-time only)Employee Assistance ProgramEmployee discount programJoin Our Team!If you are passionate about animal care and enjoy working in a fast-paced, client-focused environment, we would love to hear from you!Diversity, equity, inclusion, and belonging are core values at Four Paws Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Created: 2026-04-06