Technology Support Specialist

Description TEKsystems is seeking a resource for the role of Technology Support Specialist. The successful candidate will be responsible for agency hardware, systems software and applications software portfolio, including maintenance of data dictionaries, equipment and software installation and upgrades, data conversions, system utilities, and change control. Coordinates problem resolution and referrals to other support areas. KNOWLEDGE & EXPERIENCE: u2022 Ability to identify and troubleshoot defective equipment u2022 Ability to identify and troubleshoot software and application issues u2022 Determine and resolve hardware issues prior to deployment u2022 Possess network room knowledge and experience ESSENTIAL CHARACTERISTICS OF THE SUCCESSFUL CANDIDATE: u2022 Excellent customer service skills u2022 Excellent organization skills u2022 Strong written and verbal communication skills u2022 Ability to multi-task while taking phone calls in a fast paced environment u2022 Self-motivated MINIMUM REQUIREMENTS: Education: Bacheloru2019s degree in Computer Science. Education Substitute: Associates Degree with 2+ yrs. job related experience or High School Diploma with 4+ yrs. job related experience. PRIMARY COUNTIES OF COVERAGE: Travel counties are predominantly in Western KY, with occasional statewide travel SPECIAL REQUIREMENTS: (LICENSES, REGULATIONS, CERTIFICATES, ADVANCED EDUCATION, ETC.) u2022 Network Operating Systems u2022 Computer Technical Certification is a plus in the following MOS, MTA, MCP, A+ OR MCITP u2022 General Understanding of the ITIL Framework TYPICAL WORKING CONDITIONS AND UNIQUE PHYSICAL REQUIREMENTS: u2022 08:00 u2013 17:00 M-F u2022 Work is primarily performed in an office setting u2022 Must be able to climb ladder u2022 Ability to lift 50+ lbs. u2022 Travel is required u2022 A valid driveru2019s license, dependable vehicle, and state required motor vehicle insurance are required. Will be expected to travel. Skills desktop support, printers, application support, win 7, win 10, dell, break/fix, configuration, A+, Windows 10, Deployment, Help desk, Customer service, Technical support, Mobile application, Upgrade, Software upgrades, Installation, Hardware troubleshooting, Imaging, Exchange, printer support, Desktop, Support, Windows, Office 365, Win10, Printers, Application support, Desktop pc support, Hardware, It support, Hardware/software, Phone support, Microsoft office, Outlook, Ticketing system, O365, Install, Microsoft, Desktop hardware, Customer support, troubleshooting, customer service oriented, hardware installation, Active directory, Mobile device, Mobile, A+, Servicenow, Configuration, Sccm, Service desk, Help desk support, Asset management, Vpn Top Skills Details desktop support, printers, application support, win 7, win 10, dell, break/fix, configuration, A+,Windows 10,Deployment,Help desk,Customer service,Technical support,Mobile application,Upgrade,Software upgrades,Installation,Hardware troubleshooting,Imagin Additional Skills & Qualifications Must have STRONG customer service skills and work well with non-technical end users. Must be responsible, courteous and reliable. Will be dealing with all levels of end users all the way up to the State Supreme Court Justice. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of madisonville, KY. Pay and Benefits The pay range for this position is $18.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in madisonville,KY. Application Deadline This position is anticipated to close on Apr 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-04-06