Senior Specialist, Quality Prog Mgmt & Performance (RN)...

JOB DESCRIPTION Job Summary Provides senior level clinical support to quality team - contributing to quality management programs, initiatives, audits, data analysis and quality improvement surveys and state/federal quality compliance activities. Contributes to overarching strategy to provide safe, efficient and cost-effective member care. Essential Job Duties u2022 Ensures individual and systemic quality of care investigations are performed timely, accurately, and in accordance with state-based requirements. u2022 Adheres to structure and processes for tracking and trending reportable incidents, quality of care events, member service concerns, and mortalities. u2022 Performs quality monitoring activities, including audits of medical record quality, services and service sites, health and safety, and follow-up monitoring of placement settings. u2022 Monitors and ensures that key quality activities that involve clinical decision-making are completed on time and accurately; presents results to key departmental leadership and other departments as needed. u2022 Implements key quality strategies that require a component of near real-time clinical decision-making. These activities may include initiation and management of interventions (e.g., improving patient safety); preparation and review of potential quality of care and critical incident cases; review of medical record documentation for credentialing and model of care oversight; and any other federal and state required quality activities. u2022 Adheres to written documentation and business practices (e.g., policies and procedures, desk-level procedures, manuals, and process flows) that explain business requirements and how the unit operationalizes those requirements. u2022 Supports the creation and ongoing revision of policies and procedures reflective of state requirements for all quality management functions, including quality monitoring audits, credentialing and recredentialing, quality of care concerns, and peer review. u2022 Demonstrates understanding of requirements of the quality management program and day-to-day work processes to support compliance with state contract, policies, and program requirements. u2022 Evaluates project/program activities and results to identify opportunities for improvement. u2022 Raises any gaps in processes that may require remediation to appropriate leadership; may be asked to focus on parts of a process where a clinician's perspective would be valuable to uncover process gaps or limitations. Required Qualifications u2022 At least 3 years experience in health care, with a minimum of 1 year of experience in quality management and clinical quality investigations, preferably in a managed care setting, or equivalent experience u2022 Registered Nurse. License must be active and unrestricted in state of practice. u2022 Some states may require 1 year of behavioral health experience (depends on state/contractual requirements). u2022 Quality auditing, peer review, and process improvement experience. u2022 Knowledge of Healthcare Effectiveness Data Information Set (HEDIS) and National Committee for Quality Assurance (NCQA). u2022 Strong attention to detail, critical-thinking, and problem solving skills. u2022 Ability to work cross-collaboratively in a highly matrixed organization. u2022 Time-management skills and ability to multi-task. u2022 Excellent verbal and written communication skills. u2022 Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications u2022 Certified Professional in Health Quality (CPHQ). u2022 Medical record abstraction experience. u2022 Managed care experience. u2022 Ability to work across all levels of the organization, including working with executive audiences, vendors, providers, and the government as a customer. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $60,415 - $117,809 / ANNUAL Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Created: 2026-04-06