Program Manager III- GenAI

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companyu2019s success. As a Program Manager III within PNC's Technology organization, you will be based in Pittsburgh PA or Dallas, TX. PNC is seeking an experienced Program Manager III to help lead the rollout of the firmu2019s enterprise-wide Generative AI (GenAI) program across the Technology organization. This role will play a critical part in driving execution, governance, and coordination of GenAI initiatives, ensuring alignment with strategic priorities and responsible AI practices. The ideal candidate brings a strong track record of managing large, complex programs, partnering with senior stakeholders, and delivering clear, executive-level visibility across multiple workstreams. Key Responsibilities u2022 Lead end-to-end program management for PNCu2019s enterprise Generative AI initiatives, from intake through execution and delivery u2022 Establish and manage program governance u2022 Partner closely with technology leaders, business stakeholders, legal, risk, and compliance teams to ensure alignment with enterprise standards and responsible AI guidelines u2022 Drive cross-functional coordination to enable consistent execution, dependency management, and integrated delivery u2022 Develop and deliver executive-level reporting, dashboards, and program updates that clearly communicate progress, risks, and strategic impact u2022 Ensure programs are delivered on time, within scope, and aligned to enterprise objectives u2022 Continuously identify opportunities to improve program processes, transparency, and stakeholder engagement Qualifications u2022 Demonstrated experience leading cross-functional, technology-driven programs with multiple stakeholders u2022 Strong expertise in governance, planning, risk management, and executive communications u2022 Proven ability to influence without direct authority and build strong relationships across organizations u2022 Experience supporting or delivering AI, GenAI, data, or emerging technology programs u2022 Familiarity with Agile delivery frameworks u2022 Financial services or regulated industry experience preferred PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description + Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy. Leads the highest complexity programs/projects requiring extensive planning, oversight, and communication across multiple segments, channels, or lines of business. Typically, program size may be greater than $25m. + Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals. + Oversight and reporting for the program budget while working to ensure success of the program. + Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results. + Acts as a mentor to other program managers. Teams with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Client Counseling, Decision Making, Results-Oriented, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Consulting, Effective Communications, Organizational Change Management, Organizational Leadership, Problem Solving, Program Management (M0260), Project Management Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit . Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at . Please include u201caccommodation requestu201d in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say

Created: 2026-04-06