Bilingual Spanish Customer Service Representative

Description About the Company: Our client, a well-established construction company, is seeking a Bilingual Customer Service Representative to support their growing operations. This organization is known for delivering high-quality projects and maintaining strong relationships with clients, vendors, and field teams. Position Overview: The Bilingual Customer Service Representative will serve as a key point of contact for Spanish- and English-speaking clients, vendors, and internal teams. This role is ideal for someone who is highly organized, customer-focused, and comfortable working in a fast-paced, project-driven environment. Key Responsibilities: + Provide exceptional customer service in both Spanish and English via phone, email, and in person + Serve as a liaison between clients, subcontractors, and internal teams + Handle inbound inquiries related to project timelines, service requests, and general support + Schedule appointments, site visits, and service calls for field teams + Maintain and update customer records, job details, and service requests in internal systems + Assist with coordinating project documentation, contracts, and work orders + Resolve customer concerns in a timely and professional manner + Support billing inquiries, invoices, and payment follow-ups as needed + Collaborate with project managers and operations teams to ensure smooth communication Requirements Qualifications: + High school diploma or equivalent required; associate or bacheloru2019s degree preferred + 1u20133+ years of customer service, administrative, or call center experience + Fluency in both Spanish and English (written and verbal) required + Strong communication and interpersonal skills + Excellent organizational skills and attention to detail + Proficiency in Microsoft Office and CRM or scheduling systems + Ability to multitask and prioritize in a fast-paced environment TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-04-06