Director, Global Risk and Safety

Governance, Compliance and Risk MitigationEnsure compliance with University international travel policies and associated requirements, including travel registration and enrollment with the contracted emergency assistance provider.Manage and monitor the University travel registration process and related web resources, workflows, and guidance.Continuously maintain Restricted Regions criteria and the Restricted Regions list; communicate decisions, guidance, and policy updates to relevant stakeholders.Chair the Restricted Regions Review Team; evaluate high-risk travel and provide timely, well-documented recommendations to the Senior Vice Provost for Global Engagement (SVPGE) and other University leadership as required. Manage the operational aspects of the International Oversight Committee (IOC).Lead risk assessment and analysis for proposed international programming and initiatives; deliver clear risk rationales and mitigation requirements that enable informed decision-making.Adjudicate decisions and recommend modifications to high-risk and group travel requests (faculty-led and student organization travel) as needed, ensuring alignment with policy, mitigation requirements, and duty-of-care standards.Coordinate with UT System risk and insurance units and collaborate with campus partners and external entities to implement policy, practice, and process changes that strengthen international duty of care.Oversee and support compliance with laws and regulations related to health and safety abroad (e.g., FERPA, HIPAA, Title IX, Clery Act), partnering with the Office of the Dean of Students and other relevant offices as needed.Oversee pre-departure health clearance processes and related documentation to support student wellbeing and appropriate risk mitigation.Crisis Management and Critical Incident ResponseEstablish, maintain, and continuously improve international crisis management protocols and contingency plans for responding to a wide range of situations abroad.Serve as the primary 24/7/365 crisis manager for traveler emergencies abroad, and coordinate responses inclusive of Texas Global leadership, campus partners, and contracted emergency assistance provider.Manage incident case reporting and follow-up; collaborate closely with Education Abroad team members and the Office of the Dean of Students on student-facing crises, and with other relevant offices as needed, for all travelers acute and post-incident support.Lead the International Critical Incident Response Team (I-CIRT), providing coordinated assistance, situational awareness, and actionable recommendations to University leadership during crisis events; conduct after-action reviews to drive sustained improvement.Risk Intelligence, Preparedness and Program SupportMonitor global events, prominent health and safety issues, and legal developments affecting international higher education; translate identified issues into actionable guidance for leadership and program stakeholders.Serve as a subject-matter resource to faculty, staff, and student-facing teams on destination risk, safety planning, and responsible program design in support of global engagement.Develop and maintain tools and standards that enable preparedness (e.g., pre-departure materials, emergency guidance, and orientation resources) and ensure they remain current and operationally usable.Conduct and/or commission site- and program-specific risk assessments (including periodic site visits as needed) and define practical mitigation measures that strengthen traveler readiness and program continuity.Outreach, Training and Strategic CommunicationDesign and deliver risk and safety training for students, faculty, and staff; lead workshops and contribute to pre-departure orientations to build a culture of preparedness.Synthesize complex information into briefings, analytical reports, procedures, and training documents tailored to varied audiences.Manage internal and external communications during and after incidents abro d, coordinating with SVPGE leadership and Texas Globals Marketing and Communications team on media-sensitive matters when appropriate.Maintain key relationships with national and international education professional organizations (e.g., NAFSA, The Forum on Education Abroad, OSAC, PULSE) to stay current with global health and safety trends, technologies and best practices. Deliver presentations pertaining to the field at conferences, as appropriate. Serve on campus committees to represent Texas Global and provide subject matter ternational Insurance ComplianceManage the Student Health Insurance Plan (SHIP) to comply with UT System policy and federal immigration regulations pertaining to health insurance requirements for international students and scholars. Oversee the integrity of systems and accurate data management in enrollment processes. Deliver quality support and services to all stakeholders and ensure clear communication through outreach and training.Leadership and SupervisionLead and cultivate a high-performing team. Oversee recruitment, onboarding, and annual performance evaluation processes.Partner with the SVPGE and Texas Global leadership to advance global engagement priorities through risk and safety-informed strategy and operational excellence.Represent Texas Global with professionalism and credibility to internal and external stakeholders; build trust through clear guidance, responsiveness, and sound judgment.

Created: 2026-04-06