Systems Engineer

Position Description Proton Technologies, Inc., an affiliate of Reynolds and Reynolds, is seeking a highly skilled Systems Engineer with strong server, hybrid cloud, and networking experience. This role will support both escalated service requests (Level 2-3) and assist our Cloud Migration and Projects teams with Azure environment work, hybrid domain configurations, and infrastructure deployments.This position is ideal for an engineer who can confidently navigate Azure AD / Entra ID, Windows Server, Active Directory, networking, and cloud migration workflowsu2014and who thrives in a fast-paced MSP environment.Primary responsibilities:- Prioritize, work, and resolve Level 2-3 tickets in the Engineering Ticket Queue- Serve as an escalation point for complex server, cloud, and network-related issues- Support cloud migration efforts, including Azure AD/Entra ID configurations, hybrid domain join environments, and server-to-cloud transitions- Troubleshoot and maintain Windows Server environments, Active Directory, Group Policy, DNS, and related services- Configure, deploy, and troubleshoot firewalls, switches, access points, VPNs, VLANs, and routing- Evaluate customer systems and networks to identify performance bottlenecks and lead remediation efforts- Participate in the planning and deployment of new infrastructure, including servers, cloud resources, and network hardware- Ensure high availability and reliability of client network and system resources Training Requirements Must have 5 years of industry experience with at least 2 years in a MSP environment~^~Seasoned in Exchange Management / Server Management / Service Migrations / Virtual Machines~^~Server Knowledge and Experience - Active Directory / Replication / DNS / Group Policy / IIS Services~^~Network Experience - Firewall Management / Routing / Security Policies / NAT Translation / Port Forwarding / VPN Management / VLANs / VPN / DNS / DHCP / Diagnostics and Logging~^~Cisco Networking Experience - Cisco Routing Protocols / Command Line Interface~^~Experience Managing / Setup of Microsoft 365 and GSuite~^~Familiarity with Microsoft Servers lineup of products Windows Server and Microsoft Exchange Server~^~Comfortable with VoIP Applications and Management and AWS deployments~^~Ability to solve complex problems in a faced paced environment and diligently follow through to resolution Benefits We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:- Medical, dental, vision, life insurance, and a health savings account- 401(k) with up to 6% matching- Paid vacation, sick days, and holidays- Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per pany perks, including:- Referral bonuses- Professional development and training- Promotion from within-Associate discounts for cell phones, cars, computers, entertainment, and much more Facility amenities, including: - An onsite dining facility offering complimentary breakfast and lunch- A fitness center- An onsite medical center- A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. Salary: 0 - 0 /

Created: 2026-04-06