Driver Coordinator Lead
MSCCN - Santa Clara, CA
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Job Description The Driver Coordinator is the onsite operational authority responsible for converting governance and planning into safe, compliant, real-time execution. This role directly manages Driver/Test Operators, fleet readiness, mission scheduling, and issue escalation during assigned shifts. Driver Coordinators are the control layer of the program u2014 ensuring procedures are followed consistently across cities and shifts. Daily Operations & Execution Manage daily driver scheduling, mission assignments, and readiness validation Execute vehicle check-in / check-out and SSD/ZAM processes Monitor fleet status and live operations through the Webfleet platform Ensure adherence to NVIDIA route plans, safety constraints, and mission objectives Fleet, Facilities & Vendor Coordination Coordinate vehicle service, maintenance, and vendor interactions Support test-track and NCAP equipment operations where applicable Ensure facilities and vehicles are mission-ready at shift start Safety, Escalation & Reporting Act as first-line escalation for safety, route deviation, or operational disruption Enforce a u201csafety-firstu201d operating posture at all times Deliver daily debriefs and weekly operational status reports to leadership Process Improvement Identify inefficiencies and gaps in Drive Ops workflows Update documentation, SOPs, and execution standards to support continuous improvement We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements 5+ years in vehicle operations, dispatch, logistics, or fleet management Experience supervising field teams in shift-based environments Strong technical aptitude and ability to learn proprietary systems quickly Excellent communication and decision-making under pressure
Created: 2026-04-06