eCOA Technical Project Manager
MSCCN - Phoenix, AZ
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PXL FSP is seeking an experienced eCOA Technical Project Manager to join our team in a hybrid capacity based in Rahway, NJ . This role will serve as a key liaison between clinical, technology, and external eCOA vendors, ensuring the successful planning, implementation, and delivery of eCOA solutions across clinical trials. The ideal candidate brings a strong blend of technical expertise, clinical trial knowledge, and project leadership to support highu2011quality, compliant digital data collection initiatives. Description of Role & Responsibilities u2022 Execute COA systems development process from Kickoff to system go live, ongoing system change control, system closeout and database lock activities. u2022 Defines/redesigns COA development processes across vendor base. Identifies areas for process improvement and leads improvement activities. u2022 Creates and enforces the use of COA systems standards. Responsibilities may include creation / revision of COA systems standards, collaboration with vendors and internal stakeholders to define requirements, and monitoring standards utilization rate. u2022 Performs peer-review of the COA systems specific documentations for quality (e.g. comparing paper COA measures with Developer version etc.) u2022 Manages vendor performance and relationship(s). Responsibilities may include defining and implementing process with vendor representatives, monitoring and analyzing vendor and client performance metrics, performing root cause analysis and identifying corrective actions, and serving as point of escalation for vendor issues. u2022 Serves as project manager of all COA systems activities for protocols assigned. u2022 Uses interpersonal, negotiating, and project management skills to perform the following tasks: o Project plan development, execution, and change control. Coordinates resolution & risk mitigation of all IRT & COA systems related issues and end of study vendor deliverables. o Activity definition and sequencing, duration estimation, schedule development, and schedule control. o Risk management planning (i.e., risk identification, analysis, and response planning, as well as risk monitoring and control). o Communication planning, information distribution, performance reporting, and project closure. u2022 Obtains internal and external stakeholder feedback; this may include meeting with vendor project managers and/or meeting with subject matter experts or representatives from stakeholder functional areas. u2022 Provides support for successful integration of client and vendor systems. u2022 Provides support for problem resolution between COA vendors and clientu2019s Clinical Trial Team. u2022 May participate in training and education for stakeholders. May develop, or assist in development of, reference and/or training material. May provide cross-functional internal and external communication as needed. u2022 May provide support for the development / maintenance of relevant documentation, including applicable SOPs, job aids, and guidance documentation. u2022 May mentor new staff. u2022 May lead a continuous improvement special project or any other project or perform any other COA related task deemed appropriate by management. Minimum FTE Years of Experience u2022 Minimum of 3 yearsu2019 experience in eCOA Project Management u2022 Able to read and interpret clinical trial protocols u2022 Effective Verbal and Written Communication Skills u2022 Attention to detail u2022 Stakeholder engagement and collaboration experience u2022 Cross functional collaboration u2022 Ability to adapt in a fast-paced environment u2022 Risk management experience u2022 Familiarity working with Microsoft Project u2022 2 days a week in the client office required Educational Requirements u2022 B.A. or B.S. degree in Computer Science, Biology, or a related discipline #LI-KW1 #LI-REMOTEEEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Created: 2026-04-07