Front Office Assistant

Memphis Dentures and Implants is looking for a full-time Front Office Assistant to join our team! As one of the first faces patients see, you’ll play a key role in creating a welcoming, positive experience, greeting guests, keeping the schedule running smoothly, and supporting our clinical team with strong front-office operations. We value teamwork and take pride in maintaining a collaborative, supportive workplace.We’re seeking someone with a strong work ethic, an upbeat, patient-focused attitude, and the ability to work well with both coworkers and guests. Open Dental is used in our office, so candidates must be willing to learn the system or have prior experience using it.Key ResponsibilitiesUse dental terminology comfortably to communicate with patients, staff, and insurance providersAnswering phonesConfirm and schedule patient appointmentsVerify dental insurance coverage (PPO and discount plans)Submit insurance claims and pre-authorizationsFollow up on denied claims and assist with accounts receivableJob DetailsJob Type: Full-timeSchedule: Monday-Friday, 40 hours/weekWork Location: In personBenefits & PerksCompetitive compensation (based on experience)Medical, dental, vision, and life insuranceGenerous PTO and paid holidaysTraditional and Roth 401(k) optionsQualificationsDental receptionist experience (preferred, but not required)Experience with answering phones and verifying insurance is a plusBilingual in Spanish is a plusINDHRFO02

Created: 2026-04-08