VP EXTERNAL COMMUNICATIONS

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications u2013 quickly, securely, and effortlessly. Together, we are building a culture and company from the people up u2013 committed to teamwork, trust and transparency. People power progress. Weu2019re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role The Vice President of External Communications is a critical leadership role within Lumenu2019s Corporate Communications organization. This executive is responsible for shaping and executing Lumenu2019s external communications strategyu2014including earned media, executive visibility, public affairs, and social mediau2014at a pivotal moment in the companyu2019s transformation as a technology infrastructure leader enabling the AI economy. This role serves as a senior strategic advisor to the CEO and executive leadership team, translating business strategy into a compelling external narrative that resonates with investors, customers, policymakers, partners, and the broader market. The VP of External Communications is an exceptional storyteller and seasoned media relations leader who works closely with peers across the enterprise to ensure Lumenu2019s messages are clear, differentiated, and consistently delivered to key external stakeholders. The Main Responsibilities + External Communications & Media Strategy + Lead and execute a comprehensive external communications strategy that supports Lumenu2019s business priorities, transformation agenda, and long-term reputation. + Own the companyu2019s media strategy, with deep, trusted relationships across top-tier financial, business, and technology media. + Proactively identify and secure high-impact opportunities to elevate Lumenu2019s leadership, innovation, and market position. + CEO & Executive Communications + Serve as the primary owner of the CEOu2019s external communications and media engagement, including proactive opportunity development, interview evaluation, and preparation. + Act as a close counselor to the CEO and senior leadership team, providing strategic guidance on external positioning, messaging, and risk. + Ensure key spokespeople are consistently media-trained, well-prepared, and aligned to Lumenu2019s corporate narrative. + Issues Management & Reputation Protection + Partner closely with Legal and Public Policy to anticipate, assess, and manage issues that could impact Lumenu2019s reputation. + Play a central role in developing strategies to respond to and resolve complex, high-stakes issues in a fast-moving external environment. + Organizational Leadership & Operating Rigor + Lead a high-performing, process-oriented organization with a focus on clear operating models, repeatable processes, and consistent execution. + Build structure and discipline across the function to support scale, agility, and sustained excellence. + Team Leadership + Lead a strategically critical team spanning: + Product & Technology Communications + Public Affairs + Enterprise Communications + Social Media + Develop and mentor senior leaders, fostering strong cross-functional collaboration and a culture of accountability and impact. What We Look For in a Candidate + Bacheloru2019s degree in communications, public relations or journalism and mass communications + Excellent judgement, interpersonal and relationship building skills + Calm under pressure and solution focused when unforeseen circumstances arise + Ability to work lengthy and unpredictable hours + Strong project management and organizational skills + Ability to develop strong and compelling stories about complex topics + Excels in a fast-paced, dynamic work environment + 5 u2013 10 years of supervisory experience + 10 u2013 15 years experience in corporate communications positions for Fortune 500 company (-ies) Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $211,163-$281,551 in all states.

Created: 2026-04-08