Retail Manager 2

Role Overview Sodexo is seeking an experienced Retail Manager 2 to support retail food operations at UMass Memorial HealthAlliance in Leominster, Massachusetts . This community-based hospital is part of the UMass Memorial Health system and is committed to exceptional patient, visitor, and employee experiences. In this role, youu2019ll oversee hospital retail dining operations while playing a key role in Sodexou2019s u201cGrowing Placesu201d partnership , an innovative program that connects hospitals with local, minorityu2011owned, and small business food vendors . As Retail Manager 2, you will serve as a liaison between the hospital and external Growing Places partners , helping onboard and support new vendors while ensuring seamless day-to-day operations. This position is ideal for restaurant general managers, cafu00e9 managers, or multiu2011unit retail leaders looking to transition into healthcare food serviceu2014offering stable hours, no late nights , and a collaborative, teamu2011first management culture . What You'll Do + Lead and oversee daily retail food service operations, ensuring high standards for food quality, service, safety, and cleanliness + Manage, train, and develop frontline team members using a peopleu2011first, teamu2011focused leadership approach + Serve as the primary liaison for the Growing Places partnership , working directly with potential and current external vendors to support onboarding, communication, and operational alignment between vendors and the hospital + Collaborate with hospital stakeholders and Growing Places partners to deliver a cohesive and positive dining experience + Drive customer satisfaction through visible leadership, consistent service standards, and proactive problem solving + Monitor financial performance including sales, labor, food costs, and inventory + Ensure compliance with all Sodexo, client, food safety, and regulatory standards What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: + Medical, Dental, Vision Care and Wellness Programs + 401(k) Plan with Matching Contributions + Paid Time Off and Company Holidays + Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring + Proven leadership experience in restaurant, cafu00e9, or retail food service management + Strong peopleu2011management skills with a teamu2011first, coachingu2011oriented leadership style + Customeru2011focused mindset with the ability to thrive in a fastu2011paced service environment + Strong communication skills and comfort working with external partners and vendors Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when youu2019re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (. Qualifications & Requirements Minimum Education Requirement - High School Diploma or GED or Equivalent Minimum Management Experience - 1 year Location _US-MA-LEOMINSTER_ System ID _987754_ Category _Food Service_ Employment Status _Full-Time_ _Exempt_ Posted Range _$48875 to $63250_ Company : Segment Desc _HOSPITALS_ _On-Site_

Created: 2026-04-09