Associate Operations Analyst - FICO

Meaningful Work From Day One The Associate Operations Analyst for FICO is responsible for the ongoing stability, support, and optimization of the global Finance and Controlling application landscape. Reporting within the Application Operations pillar, this role serves as a primary analyst for resolving functional incidents and fulfilling service requests. The Associate Operations Analyst ensures the high availability of core financial modules, including Product Costing, Treasury, and Profitability Analysis (CO-PA), while maintaining a high level of customer service. By adhering to Brown-Forman Information Technology service management standards, this role ensures that production systems remain healthy, users are well-supported, and continuous improvements are deployed with minimal risk. What You Can Expect + Provide support to investigate and resolve high-priority functional incidents in SAP FICO (Financial Accounting and Controlling) and integrated systems (Coupa, Concur, OneSource) to minimize business disruption. + Manage and execute standard service requests, including minor configuration changes, master data assistance, and

Created: 2026-05-02