Workplace Services Coordinator II

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. Thatu2019s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, youu2019ll get flexibility thatu2019s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work mattersu2014and so do you. Workplace Services Coordinator II u2013 Lowell, MA u2022 Serve as the first point of contact for employees, visitors, and customers and provides a warm, professional greeting while directing individuals appropriately. u2022 Answer, screen, and route incoming phone calls in a courteous and efficient manner, ensuring accurate message handling and timely follow-up. u2022 Manage front desk operations to ensure a positive, welcoming, clean and organized workplace experience at all times. u2022 Monitor and maintain front-of-house areas to ensure spaces remain professional, organized, and guest-ready. u2022 Coordinate and book high-demand, large conference rooms, ensuring accurate setup and availability. u2022 Act as a building concierge by assisting employees and guests with general inquiries, wayfinding, meeting logistics, and workplace resources. u2022 Partner with internal teams such as Workplace Services, IT, and Security to support daily office operations and visitor needs. u2022 Create and manage digital lobby display signs to ensure they remain current and within brand guidelines. u2022 Update team SharePoint site, create Microsoft Forms or SignUp Genius pages as needed. u2022 Support Workplace Events team with reporting/data needs, quarterly. u2022 Manage p-card reconciliation for WPS Director and complete expense reports as needed. u2022 Support additional administrative and reception-related tasks as needed to ensure smooth and efficient workplace operations. BASIC QUALIFICATIONS: u2022 Has at least two years of experience in a corporate environment u2022 Proficient with Microsoft Office programs (specifically Excel, Word, SharePoint and PowerPoint), tech savvy, and have experience in social collaboration, design tools u2022 Advanced interpersonal skills: able to manage multiple projects, solve problems, exhibit excellent organizational abilities, is a self-starter, and has strong attention to detail PREFERRED QUALIFICATIONS: u2022 Degree in Communications, Events Management, Hospitality are a plus u2022 Highly personable and able to work well across various teams u2022 Highly resourceful team-player, with ability to pivot in order to be effective independently u2022 Demonstrate excellent verbal and written communication skills u2022 Demonstrated ability to achieve performance goals and meet deadlines in a fast-paced environment Location: Lowell Office Hours: 8:00 a.m. to 5:00 p.m. 40 hours per week; this is an in-office position Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry u2014 because great organizations know their workforce is their competitive edge. Learn more at . Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster ( UKG participates in E-Verify. View the E-Verify posters here (. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email . The pay range for this position is $38,800.00 to $55,750.00 USD. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKGu2019s benefits and rewards at is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Created: 2026-04-10