Patient Service Specialist- FLOAT/SPLIT

Overview Position: Patient Service Specialist- FLOAT/SPLIT Location: Ballwin, MO Type of Employment: Full-time Schedule: Monday- Floating Tuesday- Ballwin 1:30-6:30 Wednesday- Floating Thursday- Floating Friday- Ballwin 1:30-6:30 Will be required to float into St. Louis City, St. Louis County, Jefferson County, Warren County, and St. Charles County. Illinois counties include Monroe, Madison, and St. Clair County. Compensation: $19/hour- Increases based on experience. When patients enter our outpatient physical therapy center , we want them to have an exceptional experience u2013 starting at the front desk. Thatu2019s where you come in. As a patient service specialist, youu2019ll manage both the patient side and the business side of our center. Donu2019t underestimate the impact you can make on every patientu2019s care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) + Start Strong : Our mentorship and orientation programs ensure a successful transition + Recharge & Refresh: Generous PTO to maintain a healthy work-life balance + Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings + Invest in Your Future: Company-matching401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists Responsibilities + Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out + Schedule patient appointments in person and via phone + Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team + Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: + High School Diploma or GED Preferred: + 1 Year Front Desk experience + Healthcare experience Additional Data _Equal Opportunity Employer/including Disabled/Veterans_ Location : Location _US-MO-Ballwin_ Position Type _Full Time_ Experience (Years) _1_ Category _Administrative - Administrative Services_ Company _SSM Health Physical Therapy_

Created: 2026-04-10