Customer Experience Associate

Description We are supporting a reputable employer in Clive that is hiring a Customer Experience Associate to join their call center team. This role focuses on delivering high-quality service while ensuring each customer feels heard and supported. Key Responsibilities + Manage inbound customer calls and emails with professionalism + Provide clear, accurate information and next-step guidance + De-escalate concerns while maintaining a positive customer experience + Meet quality, attendance, and performance expectations Interested? Please give us a call at 515.706.4974 or visit the Robert Half website to learn more Requirements Qualifications + Customer service or call center experience NEEDED + Excellent communication and problem-solving skills + Comfortable working on the phone for extended periods + Ability to remain calm and professional under pressure Interested? Please give us a call at 515.706.4974 or visit the Robert Half website to learn more TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-04-10