IT Services Transition Manager - Network / Telecom

Req ID: RQ217720 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: IT Infrastructure and Operations Skills: Enterprise IT,Network Infrastructures,Telecommunications Experience: 10 + years of related experience Job Description: Join GDIT to support the Department of Veterans Affairs (VA) through the NEDIIS program. As the Telecom Transition Manager, you will lead the coordinated transition of network and telecommunications services from the outgoing contractor into steadyu2011state GDIT operations. This role ensures a smooth, controlled, and fully documented handoff to support VA OITu2019s missionu2011critical infrastructure. How You Will Make an Impact u2022 Lead and manage the endu2011tou2011end transition of network and telecom services with minimal disruption to VA operations. u2022 Participate in reviews of existing program documentation to ensure full understanding of technical, operational, and contractual requirements. u2022 Observe and engage in knowledgeu2011transfer activities, including desku2011side shadowing of the outgoing contractor, learning SOPs, workflows, tools, and stakeholder roles. u2022 Acquire full access to and understanding of all tools, repositories, systems, and operational data required for transition and ongoing support. u2022 Provide the VA COR with ongoing status regarding onboarding requirements, training, clearances, access requests, and certification progress. u2022 Oversee development of transition documentation, including runbooks, SOPs, readiness checklists, and operational handoff materials. u2022 Coordinate with engineering, NOC, operations, and security teams to ensure readiness for TIC, SDu2011WAN, WAN/LAN, and telecom services entering production. u2022 Support TIC gateway design, configuration review, and technical refresh efforts when required for transition readiness. u2022 Provide Tier IV escalation support for highu2011complexity network and telecom issues during transition. u2022 Maintain alignment with VA policies, NIST SP 800u201153, TIC 3.0, Zero Trust, and ATO sustainment requirements. u2022 Communicate transition status, risks, dependencies, and milestones clearly with internal and external stakeholders. u2022 Support vendor evaluations, technology assessments, and pilot activities associated with modernization efforts. u2022 Mentor team members and ensure adoption of transition processes and best practices. What Youu2019ll Need to Succeed u2022 Bacheloru2019s degree in Telecommunications, IT, Engineering, or Computer Science (or equivalent experience). u2022 5+ years of experience delivering enterprise telecom or IT services within complex organizations. u2022 Demonstrated experience leading service transitions in federal or regulated enterprise environments. u2022 Handsu2011on experience with TIC 3.0, WAN/LAN, SDu2011WAN, circuit provisioning, IPS/IDS, DNS filtering, and cloudu2011connected network services. u2022 Strong working knowledge of ITIL service transition practices and NOC operational workflows. u2022 Experience developing SOPs, runbooks, readiness assessments, and transition documentation. u2022 Familiarity with NIST SP 800u201153, RMF, Zero Trust, FedRAMP, and ATO processes. u2022 Experience working in multiu2011vendor/SIAM environments with crossu2011domain coordination and shared KPIs. u2022 Proficiency with monitoring and observability tools such as SolarWinds, Splunk, DataDog, Wireshark, or similar. u2022 Strong communication skills and experience interfacing with CORs, COs, PMO leadership, and technical SMEs. Required Certification: CCNA or CCNP Desired Certifications u2022 PMP u2022 ITIL Foundation / ITIL 4 u2022 SAFe Agilist or Scrum Master u2022 AWS or Azure Architect certifications Security & Location u2022 Must be able to obtain a Public Trust clearance. u2022 Hybrid role based in Martinsburg, WV or Austin, TX. u2022 Visa sponsorship will not be provided for this position. GDIT IS YOUR PLACE: + At GDIT, the mission is our purpose, and our people are at the center of everything we do. + Growth: AI-powered career tool that identifies career steps and learning opportunities + Support: An internal mobility team focused on helping you achieve your career goals + Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off + Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY: Explore an enterprise IT career at GDIT and grow alongside colleagues committed to driving operations forward. The likely salary range for this position is $114,750 - $155,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at Opportunity Employer / Individuals with Disabilities / Protected Veterans

Created: 2026-04-10