IT LEAD - INFRASTRUCTURE

IT LEAD - INFRASTRUCTURE Print ( Apply ufeff IT LEAD - INFRASTRUCTURE Salary $94,458.00 - $135,000.06 Annually Location 611 Walker Street Job Type Full Time Job Number 38493 Department Houston Public Works Opening Date 04/08/2026 Closing Date 4/21/2026 11:59 PM Central + Description + Benefits + Questions POSITION OVERVIEW Applications accepted from: ALL PERSONS INTERESTED Service Line/Section: Houston Public Works - IT / Infrastructure Reporting Location: 611 Walker Workdays & Hours: Monday - Friday/8:00am - 5:00pm Subject to change DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS GENERALSUMMARY: The IT Lead u2013 Infrastructure (IoT/OT) provides technical leadership for Houston Public Worksu2019 Operational Technology (OT) and Internet of Things (IoT) infrastructure. This role leads daily operations, supervises and guides technical staff, oversees IoT/OT systems lifecycle management, and ensures secure, reliable, resilient connectivity for field sensors, SCADA-adjacent systems, industrial controllers, wireless networks, and critical infrastructure assets. The position coordinates closely with Cybersecurity, Network, Field Operations, Utility Operations, and Enterprise IT teams to support smart-city and industrial-environment technologies that directly enable HPW mission-critical services. RESPONSIBILITIES: MANAGEMENT: Functions as a technical lead with limited supervisory responsibilities, planning, organizing, and assigning work for the IoT/OT Infrastructure team. Provides staff coaching, mentoring, and guidance; contributes to performance evaluations and technical development. Assists manager with recruitment, training, personnel development, and maintaining a secure, discrimination-free, safety-focused work environment. Establish team goals that support organizational objectives by gathering operational, financial, and service-related information. OPERATIONS: Oversees the deployment, monitoring, maintenance, and lifecycle management of IoT and OT infrastructureu2014including sensors, industrial edge devices, controllers, gateways, telemetry networks, and related platforms. Develops team schedules, assigns and monitors work, and resolves operational issues. Implements productivity and customer service standards; evaluates trends and IoT/OT system health to improve reliability and performance. Provides technical leadership in evaluating new IoT/OT technologies, connectivity models, and architecture strategies. Help plan and implement backup, redundancy, and disaster-recovery procedures for field and plant environments. Supports budget planning, cost tracking, and resource utilization efforts. CUSTOMER SERVICE: Maintains customer-service standards by enforcing operational policies and procedures. Collaborates with utility divisions, field operations, engineers, vendors, and IT teams to resolve IoT/OT service issues. Performs service quality assessments, analyzes customer feedback, and implements improvements. WORKING CONDITIONS The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. This is a Houston Public Works position at the Tier III Level. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field. Information systems-specific technical certifications may be substituted for 1 year of either the education or the experience requirement, as applicable. Related professional Information Systems experience may be substituted for the education requirement on a year-for-year basis. EXPERIENCE REQUIREMENTS At least six (6) years of technology experience supporting IT infrastructure including networks, security, and hardware. System-specific technical certifications will often be required. System specific technical certifications may be considered for substitution for 1 year of experience. A Masteru2019s degree in Computer Science, Management and Information Systems (MIS) or a closely related field may be substituted for two years of the experience requirement. LICENSE REQUIREMENTS None PREFERENCES IoT/OT Technical Skills Industrial networking (ISA/IEC-62443 concepts, segmentation, Purdue Model, VLANs, VPN, serial-to-IP gateways) IoT protocols (MQTT, CoAP, OPC-UA, Modbus TCP/RTU, DNP3, BACnet) Edge computing and gateway administration (Cisco, Sierra Wireless, Advantech, Cradlepoint, etc.) Sensor and telemetry systems used in utilities (AMI, water/wastewater process telemetry, asset-tracking sensors) Wireless technologies (LoRaWAN, private LTE, CBRS, Wi-Fi, mesh networks) Operational Technology & Industrial Practices Experience working in utility, water/wastewater, transportation, or industrial control environments Familiarity with SCADA principles (not system administration, but field-device and network integration support) OT asset inventory, lifecycle management, and field device deployment Understanding of operational resiliency, redundancy, and failover practices in industrial environments Enterprise & Management Skills ITSM/ITIL frameworks Experience with network monitoring tools, IoT platforms, or telemetry dashboards Vendor and contractor coordination Project coordination or project management experience Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED: None However, the department may administer a skills assessment test. SAFETY IMPACT POSITION: Yes If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. PAY GRADE 30 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: To view your detailed application status, please log-in to your online profile by visiting: or call 832-395-2976. If you need special services or accommodations 832-395-2976 (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: + Medical + Dental + Vision + Wellness + Supplemental Insurance + Life insurance + Long-term disability + Retirement pension + 457 deferred compensation plan + Employee Assistance Program + 10 days of vacation each year + 13 city holidays, plus one floating holiday + Compensable Sick Leave + Personal Leave + Flexible schedules + Hybrid-Telework for eligible positions + Professional development opportunities + Transportation/parking plan + Section 125 pretax deductions + Dependent Care Reimbursement Plan + Paid Prenatal, Parental and Infant Wellness Leaves + Healthcare Flexible Spending Account For plan details, visit 01 Please select the best scenario below that describes your level of education: + High School Diploma/ GED + Associate degree in computer science, Management and Information Systems (MIS) or a closely related field + Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field + Master's degree in Computer science, Management and Information Systems (MIS)or a closely related field + None of the Above 02 How many years of experience do you have designing network security infrastructure systems in an enterprise environment? + Less than 2 years + 2 years but less than 3 + 3 years but less than 4 + 4 Years but less than 5 + 5 years or more 03 How many years of experience do you have as a Firewall Engineer / Analyst / Architect? + Less than 6 years of experience + 6 years, but less than 8 years of experience + 8 years, but less than 10 years of experience + More than 10 years of experience 04 How many years of experience do you have managing firewall and network security services in an environment with 50 or more sites? + Less than 6 years of experience + 6 years, but less than 8 years of experience + 8 years, but less than 10 years of experience + More than 10 years of experience 05 How many years of experience do you have in managing Intrusion Prevention & Detection solutions? + Less than 6 years of experience + 6 years, but less than 8 years of experience + 8 years, but less than 10 years of experience + More than 10 years of experience 06 Which certification(s) have you held (expired or current)? Check all that apply. + Cisco Certified Technician (CCT) + Cisco Certified Network Associate (CCNA) + Cisco Certified Design Associate (CCDA) + Cisco Certified Network Professional (CCNP) + Certified Information Systems Security Professional (CISSP) + Cisco Certified Internetwork Expert (CCIE) + None of the above 07 Are you a current COH Employee? + Yes + No 08 Please describe your experience with both the architectural design and the trouble shooting/restoration of complex enterprise class service issues. (

Created: 2026-04-10