Senior Technology Product Manager - GTM Enablement and ...
Wolters Kluwer - Chicago, IL
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About the Role As a Senior Technology Product Manager - GTM Enablement and Launch Lead , you will play a critical role in ensuring the successful planning, coordination, and execution of highu2011impact product and gou2011tou2011market launches across a complex, enterprise B2B SaaS platform. This is a manageru2011level individual contributor role (no direct reports) that operates at the intersection of Product, Engineering, Product Marketing, Sales, Customer Success, and Operations. In this role, you will bring structure, visibility, and momentum to launches that require significant crossu2011functional enablement. You will translate complex product work into clear internal understanding, ensure stakeholder readiness, and reduce lateu2011stage surprises, helping teams cross the finish line together. This role is central to ensuring internal teams are informed, prepared, and aligned. The ideal candidate combines strong program execution skills with sound judgment, clear communication, and customer empathyu2014bringing both operational rigor and a productu2011marketingu2011informed mindset to launch delivery. Responsibilities Launch Execution and Readiness + Own endu2011tou2011end launch readiness for multiple concurrent initiatives, including core product launches, AIu2011related capabilities, new products, and pricing or packaging changes. + Define and maintain launch readiness checklists, milestones, and gates; track progress against agreed criteria. + Run weekly launch reviews, monitor risks and dependencies, and surface issues with clear recommendations for resolution. + Provide escalation and readiness recommendations to leadership when launches are at risk. Stakeholder Enablement and Alignment + Translate product changes into clear internal enablement materials (what is changing, who it impacts, why it matters, and how teams should support customers). + Partner with Product, Engineering, Product Marketing, Sales, Customer Success, Implementation, Legal, Billing, Documentation, Analytics, and Sales Operations teams to coordinate readiness activities. + Support consistent understanding and execution across teams through clear documentation, templates, and communication. Operational Customer Communications + Own and coordinate operational (nonu2011promotional, nonu2011emergency) customer communications related to launches. + Ensure communications are accurate, empathetic, and aligned with internal readiness and timelines. Visibility, Reporting, and Process Improvement + Maintain launch dashboards and documentation to provide realu2011time visibility into status, risks, and decisions. + Leverage tools, systems, and automation (including AIu2011enabled capabilities) to scale launch execution and reduce manual effort. + Participate in postu2011launch reviews; identify patterns, risks, and opportunities to continuously improve launch and enablement processes. Strategic Support + Surface insights from launch execution, such as enablement gaps or postu2011launch issues, to inform broader GTM improvements. + Over time, partner with GTM leadership to evolve launch governance, tiering, and crossu2011functional operating models. Skills and Qualifications Required + 8-10 years of experience in B2B SaaS environments, with exposure to enterprise gou2011tou2011market models. + Demonstrated experience leading complex, crossu2011functional launches or GTM programs. + Strong program and project management skills, including milestone tracking, risk management, and dependency coordination. + Excellent written and verbal communication skills; ability to explain complex or sensitive information clearly to peers and senior management. + Proven ability to influence without authority and build trust across crossu2011functional teams. + Strong critical thinking, listening skills, and sound judgment when solving complex problems. Preferred + Experience supporting platformu2011level products with moderate to high complexity. + Exposure to AIu2011driven product capabilities. + Background adjacent to Product Marketing, Enablement, or GTM Operations. + Familiarity with postu2011launch measurement, issue tracking, or adoption signals. Success Measures + Stakeholder satisfaction across Product, Sales, and Customeru2011facing teams. + Percentage of launches meeting readiness criteria with full completion. + Reduction in postu2011launch issues and lateu2011stage launch surprises. + Improved visibility, predictability, and consistency of launch execution. This role will work in accordance with Company Policy in a hybrid model - defined as a minimum of 8 days a month in any Wolters Kluwer office in the US, with preference for MDT, CDT and EDT Our Interview Practices _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure weu2019re getting to know youu2014not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ Compensation: $85,600.00 - $149,400.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ Additional Information : Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Created: 2026-04-10