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Registered Nurse-Patient Aligned Care Team (PACT) ...

Veterans Affairs, Veterans Health Administration - Richmond, VA

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Job Description

Summary The PACT Coordinator is required to serve the facility to champion and coordinate local PACT implementation, training, communication, outreach, and sustainability of the PACT model. The Coordinator plans, organizes, directs, and evaluates the PACT program and reports related actions/activities to facility, VISN and national VA leadership. These functions involve active promotion of the PACT model among clinical and administrative staff within the Ambulatory Care Setting. Responsibilities The RN-PACT Coordinator's duties include, but is not limited to the following: Reviewing, troubleshooting, and the management of PACT related data, such as: Hypertension monitoring Colorectal cancer screening Breast cancer screening Cervical cancer screening Influenza vaccination Pneumococcal age 66+Columbia screen for depression AUDIT-C(alcohol screen)PTSD Screen Depression Screen Alcohol Counseling Annual Suicide Risk Screening Tobacco Composite Screening and intervention Collaborate with the Primary Care & CBOC Nurse Managers to create, implement, and evaluate the effectiveness of action plans to address PACT data shortfalls and missed opportunities. Assist the Nurse Managers and educator with nurse orientation to PACT, FIT test monitoring, encounters not closed monitoring, unsigned note monitoring, clinical reminder completion monitoring,2-day discharge f/u calls, consults, secure messages, EARR reports, My HealtheVet, HEDIS, and EPRP metrics. Participates in PACT quality improvement initiatives. Continually assess, and as needed, improve processes for providing care. Use relevant data, new and emerging information and evidence, national and local information and guidance, metrics, and input from patients receiving primary care. Participate in Veteran & family satisfaction. Assist in providing Service Recovery. Coordinate inspection readiness for the Joint Commissions, OIG, & other regulatory agencies. Serve as the PACT Program Planner, Site Coordinator, Quality Mgmt. and Quality Improvement lead. Identify and address communication workflow challenges. Serve as are source for PACT members. Facilitating meetings among teams. Serve as Primary Care representative on committees, such as Code Blue, Nurse Pharmacy, Professional Practice, & Clinical Practice. Facilitate communication with the veterans and family members regarding the veteran's care. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday-Friday 8:00am-4:30pm Requirements Conditions of Employment U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the

Created: 2026-04-10

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