Business Experience & Planning Specialist

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companyu2019s success. As a Business Experience & Planning Specialist within PNC's Real Estate organization, you will be based in office within the posted job locations. This role is responsible for managing, coordinating, and executing all aspects of cost center changes, reallocations, and new cost center creation within the banku2019s Real Estate and Finance segments. This role ensures compliance, accuracy, and efficiency across multiple systems (CIH, CAT, CSX, ACBS, EDGE, Power 1) and serves as a central point of contact for stakeholders throughout the process. Key responsibilities: u2022 Manage and execute cost center reallocation requests, ensuring accuracy and compliance with banking policies. u2022 Collaborate with segment and market managers, finance teams, and other stakeholders to assess and approve new or repurposed cost centers. u2022 Initiate and track cost center change requests using internal workflow systems, maintaining thorough documentation and communication throughout the process. u2022 Serve as the main point of contact for cost center transfers, coordinating approvals between all parties involved to ensure smooth transitions. u2022 Process updates and corrections to cost center information across multiple banking platforms, confirming completion and resolving any issues that arise. u2022 Monitor outstanding approvals and follow up to ensure timely completion of all tasks, escalating as needed to prevent delays. u2022 Maintain detailed records for all cost center actions, supporting compliance and operational transparency. u2022 Advise on and facilitate specialized requests, such as manual loan cost center moves and corporate card corrections, working closely with relevant departments. u2022 Support the creation and implementation of new cost centers, ensuring readiness for account transfers and system integration. u2022 Provide expert guidance on banking systems and cost center processes, staying current with best practices and regulatory requirements. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description + Provides support and assistance for implementation and coordination of planning efforts for line of business initiatives. + Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners. + Identifies more complex problems and provides advice and resolution in support of line of business initiatives. + Partners with other departments or other functional areas in support of line of business initiatives. + Independently provides data collection, research and reporting for assigned line of business initiatives. + Recommends and delivers best practices and learning plans that meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $45,000.00 u2013 $97,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 04/08/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit . Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at . Please include u201caccommodation requestu201d in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say

Created: 2026-04-10