Case Planner - Preventive Services

Salary Range $21.16 - $21.16 Hourly Position Type Full Time Description $21.16 Per Hour ($44,012.80 Annualized) Preventive Services Preventive services are provided to families who have been impacted in the child welfare arena. A CPS investigation has taken place due to a child being at risk of harm, abuse or neglect. In efforts to avert a childu2019s removal from the home and/or to reunify the child back into the family environment, preventive services are mandated by Family First legislation to be provided to families in lieu of foster care placement. General Duties: + Responsible for providing weekly home-based intervention services and strategies to families identified by Erie County Department of Social Services (ECDSS) to be at risk for child abuse/neglect. + The Case Planner will be responsible for overseeing 12 cases (families) at any given time. + Conduct assessments of ECDSS referred clients and evaluate for other needs that may affect the presenting problem. + Establish and maintain a therapeutic relationship with the client. + Teach strategies to families to mitigate family disruption and assess safety of children throughout the process. + Collaborate with ECDSS and Community Partners to insure effective service delivery. + Maintain case files, and in general, meet contractual requirements as described. + Document case progress notes in Connections, a NYS electronic case management system. Specific Duties : + Provide mandated preventive services, outreach, case planning, assessment, counseling, and face to face contact in the home. + Participates in case conferences, service plan reviews, staff training, and court reports, on an ongoing basis. + Assist clients in developing measurable goals and individual service plans. + Monitor client progress and provide direct assistance, as needed, to ensure intervention compliance. + Advocacy with schools, courts, Erie County Department of Social Services (ECDSS), and other community resources and stakeholders. + Will have access to the company laptop and cell phone. Qualifications Qualifications: + Minimum BA/BS degree preferred in human services or related field; and at least one year. experience in case management or implementing direct client services to multi-problem families. + Working knowledge of computers and computer software (NYS CONNECTIONS A PLUS). + Effective verbal and written communication skills. + The ability to carry out assignments without direct supervision. + Typing & Computer skills. + Spanish speaking a plus + Valid Driveru2019s License, Car Insurance, and daily access to a vehicle. + Ability to work flexible hours. Competencies : + Responsible for maintaining professional and positive relationships with referred families, ECDSS (CPS/CS) and community agencies. Must be able to use Microsoft Office + Good interpersonal and empathy skills, along with the ability to relate well with clients, staff and others. + Able to communicate a warm caring and non-judgmental approach to individuals and families.

Created: 2026-05-02