Banking Services Analyst I - Retail Servicing

Overview: Provides analytical, operational and/or project support to one or more functional areas of Retail Servicing. Primary Responsibilities: + Develop and produce routine departmental reports and spreadsheets, including project or product strategy analyses, historical reporting, work flow analyses and financial analyses for one of more functional areas of Retail Servicing. + Complete routine analysis and judgment-based work over a single or closely related disciplines to support Retail Servicing decisions. + Conduct routine data review, research and/or reconciliation for assigned areas of Retail Servicing. + Draft and/or edit procedures specific to one or more functional areas of Retail Servicing to maintain their currency. + Support user certifications and obtain documentation necessary for departmental audits. + Participate in planning, testing and implementing new projects, systems, products and regulatory changes impacting assigned Retail Servicing team(s). + Assist with technical troubleshooting and escalations, coordinating with internal business partners, external vendors and Technology to address issues for assigned Retail Servicing team(s). + Understand and adhere to the Companyu2019s risk and regulatory standards, policies and controls in accordance with the Companyu2019s Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned Education and Experience Required: Associateu2019s degree and a minimum of 2 yearsu2019 related experience, OR in lieu of a degree, A combined minimum of 4 yearsu2019 higher education and/or work experience, including a minimum of 2 yearsu2019 related experience Proven analytical skills Strong organizational skills Proficiency with personal computers as well as pertinent word processing and spreadsheet software Proven verbal and written communication skills Education and Experience Preferred: Bacheloru2019s degree Prior experience in functional areas supported M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidateu2019s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Buffalo, New York, United States of AmericaM&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Created: 2026-04-10