Office Specialist

Our promise to you: Joining AdventHealth is about being part of something bigger. Itu2019s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 401 PALMETTO ST City: NEW SMYRNA BEACH State: Florida Postal Code: 32168 Job Description: Provides efficient services to patients and caregivers, including accurate documentation of visits and medical records. Utilizes registry to optimize pre-visit planning for patient care needs. Verifies and updates all demographic data in the electronic health record, identifying communication and financial barriers. Promotes, advocates, and collaborates to protect the health, safety, and rights of each patient. Delivers relationship-based care with respect for cultural differences and diversity. Cross-trains to all clerical operations and supplements office specialist duties as needed. Maintains adequate supplies and clean work and patient areas to facilitate smooth operations. Seeks experiences to maintain skills and competence in role performance. Uses quality measures to improve performance and accountability for patient outcomes and experiences. Participates in clinic-based quality improvement, evidence-based practice, and research activities. Accurately gathers and processes information for medical records, referrals, billing, and treatment purposes. Schedules and confirms patient appointments, maintaining accurate records in the computer system. Other duties as assigned Knowledge, Skills, and Abilities: u2022 Ability to use discretion when discussing personnel/patient related issues that are confidential in nature. u2022 Ability to respond to ever-changing matrix of hospital needs and act accordingly. u2022 Strong multi-tasking skills; able to assimilate and react appropriately to a variety of stimuli incoming at one time. u2022 Self-motivated and quick thinker. u2022 Computer skills including Outlook, Microsoft Word, and Excel. u2022 Knowledgeable in all areas of HIPAA requirements. u2022 Basic understanding of medical and insurance terminology. u2022 Bi-lingual (English required and Spanish preferred), both written and verbal communication. u2022 Knowledge of Electronic Health Records (EHR). u2022 Experience working with and obtaining insurance authorizations. u2022 Read and understand medical terminology. u2022 Organizational skills. u2022 Verbal and interpersonal communication skills. u2022 Customer relations skills. u2022 Proficiency in grammar and spelling. u2022 Ability to read and comprehend written instructions. u2022 Ability to follow verbal instructions. u2022 Keyboarding skills. u2022 Computer visual skills. u2022 Proficiency in computer software, including Microsoft Word, email, and Excel. Education: u2022 High School Grad or Equiv [Required] Field of Study: u2022 In Culinary Arts Work Experience: u2022 1+ customer service experience in customer service setting [Required] u2022 1+ customer service/clerical experience in a medical office setting [Required] Additional Information: u2022 N/A Licenses and Certifications: u2022 N/A Physical Requirements: _(Please click the link below to view work requirements)_ Physical Requirements - Pay Range: $15.69 - $25.10 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ Category: Administrative & Executive Services Organization: AdventHealth New Smyrna Beach Schedule: Full time Shift: Day Req ID: 151746497

Created: 2026-04-13