Collections Specialist

Description We are looking for a dedicated Collections Specialist to join our team in Holland NT, Ohio. This role is a long-term contract opportunity, ideal for individuals passionate about customer service and financial operations. Your expertise will contribute to managing commercial collections in a fast-paced environment, ensuring timely and efficient communication with clients. Responsibilities: u2022 Handle business-to-business collections by contacting clients to resolve outstanding payments promptly. u2022 Manage commercial accounts to ensure accurate tracking and timely collection of overdue balances. u2022 Collaborate with the credit team to assess client payment history and establish effective collection strategies. u2022 Respond to customer inquiries professionally and provide solutions to payment-related issues. u2022 Utilize call center systems to manage high volumes of client interactions efficiently. u2022 Maintain detailed records of all communications and transactions related to collections. u2022 Work in a fast-paced environment to meet individual and team performance targets. u2022 Provide exceptional customer service while adhering to company policies and procedures. u2022 Identify and escalate complex cases to management for further resolution. u2022 Support continuous improvement initiatives to streamline collection processes. Requirements u2022 Proven experience in business-to-business collections or commercial collections. u2022 Strong knowledge of credit and collections practices. u2022 Familiarity with call center operations and managing high call volumes. u2022 Excellent communication and interpersonal skills to interact effectively with clients. u2022 Ability to work in a fast-paced environment and meet challenging deadlines. u2022 Proficiency in using collection management software and tools. u2022 Strong organizational skills to manage multiple accounts and prioritize tasks. u2022 Commitment to providing outstanding customer service while maintaining professionalism. Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-04-13