Senior Lead Business Analyst, Commercial Strategy

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications u2013 quickly, securely, and effortlessly. Together, we are building a culture and company from the people up u2013 committed to teamwork, trust and transparency. People power progress. Weu2019re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role This high-impact role is designed for a strategic, commercially focused professional who can pivot seamlessly from evaluating commercial risk to architecting and launching the sales programs that drive Lumen's growth. The Senior Lead Business Analyst is responsible for developing business insights, driving action with those insights, and transforming Lumenu2019s commercial strategy into actionable tactics to deliver sales and revenue results. This individual will progress AGTu2019s commercial objectives across all our business segments: Large Enterprise, Public Sector, Mid Markets, Wholesale, and our Partner community. These objectives include Funnel, Sales, Revenue, and Seller Productivity targets, which are key drivers of Lumen's growth. This role requires a strong understanding of Lumenu2019s services and commercial model. A successful candidate will demonstrate strong data analytics skills, deliver clear, compelling executive-level presentations, and develop impactful insights. This individual will have a track record of building and running successful commercial programs. This is an individual contributor role which requires the ability to influence and inspire across all levels of the organization from the Senior Leadership Team to all levels in the field. The Main Responsibilities u2022 Synthesize complex information to into clear insights, and executiveu2011 and field-ready materials. Lead the creation of sales strategies, frameworks and motions to bring forward to customer facing teams u2022 Lead structured analyses across funnel health, conversion, coverage, productivity, and program effectivenessu2014moving beyond reporting to clearly identify root causes, risks, and actionable levers for improvement u2022 Lead highu2011visibility initiatives with rigor and accountability. Plan and execute complex, multiu2011stakeholder workstreams with disciplined project management owning timelines, dependencies, deliverables, and outcomes to ensure onu2011time, inu2011full delivery. In other words, lead the implementation of your recommendations: take the actions or ensure the actions are taken, then follow through lifecycle. u2022 Influence decisions at the Senior Leadership Team level and motivate action in the field. u2022 Ensure on-time and in-full fulfillment of all deliverables. Develop, communicate, and execute on project plans. u2022 Measurable results. Responsible not only for delivery, but also for measurability of results tracking to Acceleration & Growth Team KPIs. u2022 Cross-team collaboration. Align existing and new Lumen programs with our end-to-end sales and support methodology. Drive integration of AGT initiatives to ensure consistency and adoption across teams. u2022 Partnership. Serve as a trusted thought partner to commercial leaders. Act as a strategic advisor to senior leaders by anticipating questions, pressureu2011testing assumptions, and bringing structured thinking, datau2011backed perspectives, and pragmatic recommendations to ambiguous or rapidly evolving business challenges. What We Look For in a Candidate u2022 Bachelor's degree required, MBA or equivalent preferred. u2022 At least 5 years of experience in management consulting, finance, telecommunications, sales or customer success, corporate strategy, or product. u2022 Proven success building and running commercial programs. u2022 Data analytics skills with demonstrated track record required. u2022 Advanced PowerPoint and Excel. u2022 Ability to translate data into insights, and insights into action. u2022 Proven ability to formulate, communicate, and execute strategy. u2022 Demonstrated ability to connect relationally with both technical and line of business executives. u2022 An innovative thinker who is creative in solving problems and bringing opportunities for growth. u2022 Ability to analyze information, ask questions and gain insights that lead to strategic answers u2022 Well versed in all business functions, including CS, sales, marketing, finance, revenue operations, and IT. u2022 Enjoys ambiguity and can define a path forward regardless of roadblocks or challenges u2022 Executive presentation skills essential including strong PowerPoint and verbal communication. u2022 Conversant in common Lumen systems, tools, and processes. u2022 Nice to have: data science background and tools (SQL, Python, PowerBI, Palantir, Databricks, etc.) Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $105,786 - $141,047 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $111,074 - $148,099 in these states: CO HI MI MN NC NH NV OR RI $116,364 - $155,152 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits ( Bonus Structure `#LI-Remote What to Expect Next Requisition #: 341576 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, u201cprotected statusesu201d). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumenu2019s Privacy Notice, please visit: Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Created: 2026-04-13