Customer Service Representative

Description We are looking for a dedicated Customer Service Representative to join our team in Anderson, Indiana. In this long-term contract position, you will play a key role in delivering exceptional support to ministers, churches, and constituents, while ensuring smooth administrative and technical operations. This is an excellent opportunity to make a meaningful impact by contributing to the success of our faith organization and fostering strong communication within our community. Responsibilities: u2022 Provide outstanding customer service and pastoral care to individuals via phone and other communication channels. u2022 Maintain and update minister and church data, ensuring accuracy and reliability of records. u2022 Support administrative operations by assisting with front desk duties and covering for the Executive Assistant when needed. u2022 Develop and document processes, and cross-train team members on Engagement Team responsibilities. u2022 Manage technical support tickets, ensuring proper documentation and resolution in a timely manner. u2022 Continuously improve technical knowledge and system proficiency to better assist constituents. u2022 Share accurate and timely information with constituents to address their inquiries effectively. u2022 Collaborate with team members to adapt to changing priorities and organizational needs. Requirements Requirements: u2022 A bacheloru2019s degree is preferred, along with at least one year of experience in a business environment. u2022 Familiarity with ticketing or helpdesk systems and a strong technical aptitude. u2022 Exceptional organizational skills and attention to detail in data management. u2022 Excellent verbal and written communication skills, with a customer-focused and empathetic approach. u2022 Proficiency in administrative tasks, office software, and the ability to troubleshoot basic technical issues. u2022 Flexibility to work collaboratively as part of a team and adapt to evolving responsibilities. u2022 Previous experience in customer service or administrative support is highly desirable. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-04-13