Cybersecurity SRE Platform Manager

Wells Fargo is back in the office collaborating for fabulous outcomes This role is a hybrid position and in the office three days a week, posted in the cities on the req. There is no Visa sponsorship or Visa transfers for this role. About This Role Wells Fargo is seeking a Cybersecurity Platform SRE Manager to take ownership of the reliability, resilience, and operational excellence of missionu2011critical cybersecurity platforms supporting a 24u00d77 global enterprise. This is a leadership role for someone who cares deeply about system health, takes accountability for outcomes, and enjoys solving complex operational challenges at scale. You will lead a team of Site Reliability Engineers responsible for keeping core security services stable, performant, and secure under realu2011world conditions. The work spans incident response, automation, observability, and continuous improvement, with a strong emphasis on building durable systems and proactively reducing risk. You will partner closely with Cybersecurity, Cloud, Infrastructure, and application teams to set reliability standards, strengthen platform resilience, and drive operational discipline across the service lifecycle. This role is ideal for a leader with experience in site reliability engineering or largeu2011scale production environments who thrives on ownership, values clear accountability, and is energized by improving how critical security platforms are built, operated, and supported at enterprise scale. Key Responsibilities u2022 Own cybersecurity platform reliability: Define and track SLIs/SLOs, capacity plans, and reliability improvements to ensure availability, performance, and resilience across cybersecurity platforms such as identity services, secrets management, authentication services, and security tooling. u2022 Lead a 24u00d77 operational model: Manage onu2011call rotations, incident response, and escalation processes; participate in Major Incident Management and ensure timely communication and followu2011through. u2022 Engineer for resiliency: Guide the team in failure mode analysis, resiliency testing, highu2011availability architectures, backup and recovery validation, and disaster recovery exercises. u2022 Drive automation and operations as code: Promote CI/CD, infrastructure as code, automated health checks, configuration management, and selfu2011service tooling to reduce operational toil. u2022 Strengthen observability: Establish consistent logging, metrics, dashboards, alerting, and service health reporting using modern observability platforms. u2022 Manage risk and compliance obligations: Partner with Risk and Compliance teams to support audit readiness, change governance, access controls, and regulatory expectations such as SOX, FFIEC, GLBA, and PCI, where applicable. u2022 Lead and develop engineers: Manage, coach, and grow a team of SRE and platform engineers; set clear goals, support skill development, and foster a blameless, learningu2011oriented culture. u2022 Partner across the organization: Collaborate with platform owners, security architects, cloud teams, and application teams to align reliability priorities and deliver stable, scalable cybersecurity services. u2022 Report on outcomes: Communicate operational health, incidents, risks, and improvement initiatives through clear metrics and leadershipu2011ready updates. Required Qualifications u2022 5+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education u2022 2+ years of Leadership experience u2022 Experience operating enterpriseu2011scale cybersecurity or critical infrastructure platforms in a 24u00d77 environment u2022 Working knowledge of SRE principles including SLIs/SLOs, error budgets, incident response, and postu2011incident reviews u2022 Handsu2011on experience with cloud platforms such as AWS, Azure, and/or GCP u2022 Familiarity with automation, CI/CD pipelines, and infrastructureu2011asu2011code tools such as Terraform, ARM, or CloudFormation u2022 Experience supporting change management, audit activities, and operational controls in regulated environments u2022 Strong communication and collaboration skills across engineering, security, and risk teams Desired Qualifications u2022 Exposure to cybersecurity platforms such as identity services, secrets management, authentication systems, and endpoint or infrastructure security tooling u2022 Experience with containerized environments and orchestration platforms such as Kubernetes u2022 Familiarity with observability tools including Prometheus, Grafana, Splunk, Elastic, or OpenTelemetry u2022 Scripting or programming experience in Python, Bash, PowerShell, or Go u2022 Knowledge of Zero Trust concepts, strong authentication, and secure service design u2022 Experience in financial services or other highly regulated industries u2022 Relevant certifications such as CISSP, CISM, cloud, DevOps, or SRE certifications Key Metrics and Outcomes (Examples) u2022 Service reliability: SLO attainment, uptime, latency, and error rates u2022 Operational excellence: Reduction in toil, MTTR/MTTD improvement, and incident recurrence reduction u2022 Change quality: Deployment success rates and recovery time following failed changes u2022 Risk and compliance: Timely remediation of audit issues and control gaps u2022 Team health: Engagement, skill development, and operational readiness Work Environment u2022 Coverage: Participation in a 24u00d77 onu2011call and incident leadership rotation u2022 Travel: Up to 15% u2022 Flexibility: Hybrid work environment with 3 days in office and 2 days remote Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $119,000.00 - $187,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement Posting End Date: 16 Apr 2026 _Job posting may come down early due to volume of applicants._ We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unitu2019s risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Req Number: R-535100

Created: 2026-04-13